Job Description

Organisation: Leicestershire County Council

Work Location: Family Hubs Woodthorpe Rd, Loughborough LE11 2NF and Various locations across the county

Salary: £26,853 - £27,282 per annum (pro rata for part time )

Working Hours: 37 hours per week

Contract Type: Fixed term (until 31st March 2027) and secondments considered with Line Managers approval

Closing Date: 11th October 2026

Interview Date(s): 15th October 2026

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

We are looking to recruit two full-time business support staff to support a centrally based team until 31st March 2027. Whilst the team you will predominantly support has a base at county hall, there is an expectation in this role that you can work at anyone of our 21 Family Hubs around the county to support our front of house functions as and when required. If you are skilled at providing a wide range of admin and clerical support to a fast-paced service and enjoy meeting families then this may be the role for you.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must respond to and evidence the following 7 essential criteria within your personal statement. This should be no more than 1,000 words.

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience
• Demonstrate experience of your skills in administration, including reception, message taking and relaying and maintaining record systems.
• Evidence proficiency in the use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
• Have the ability to work with a range of professionals and practitioners as part of a team.
• Have experience and ability to engage and communicate with parents, young people and children.
• Have knowledge of social media and effective ways of communication.
• Ability to travel to service points within Leicestershire County Council in a cost-efficient way.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer..

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rachel Sharman - Project Manager/Team and Partnership Manager (Localities)

Telephone: 0116 3055245

Email: Rachel.Sharman@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us