Job Description

Provides
administrative and operation support to the Centre in terms of achieving
licensing standards.

Submission
of reports, claims, documentations or statistics to internal and external
stakeholders.

Manage and
keep track of referrals to the daycare services according to timeline and SOPs.

Assist to
manage a team of support staff and maintain a favorable workplace culture.

Assist
centre and clients to look into transportation matters and provide timely
solutions.

Assist with
cost-effectiveness in centre operation.

Ensure
accurate clients’ attendances and submission of reports.

Coordinate
facility repairs, maintenance of equipment and related documentation in a
timely manner.

Ensure
timely purchasing of centre supplies, handles suppliers, vendors and
contractors of Centre.

Work towards
improvement of clients’ and staffs’ satisfaction level as well as safety and
mental health being.

Participates
with individual care plans of clients in a multi-disciplinary team and assist
ICP Coordinator to update related documentations.

Performs
suitable assessment tools on clients or families at professional level in
absence of clinicians.

Assists
Centre Manager with recruitment, hiring and training process.

Updating of
staffs’ training records and assist Centre Manager to identify training gaps.

Provides
cross coverage to colleagues or deployment to other centre/s when need arises.

Observe
confidentiality of information in relations to centre and the occupants.

Assist the
Centre Manager in managing adverse situations during operations.

Management
of all enquires, feedback, complaints and incidents in relations to Centre.

Assist
Centre Manager to liaise with key partners, to plan, keep track and implement
programs and schedules.

Assist to
manage donations, volunteers and community partners when requires.

Manage
auditors professionally, assist in external audits and Centre policies.

Assist
Centre Manager in internal audits, investigations and recovery process.

Assist
clinical team when requires towards the care of clients and challenging
behaviors.

Assist to
provide counselling to occupants of Centre including staffs and volunteers when
requires.

Assist in
contingency and emergency planning.

Recording
and writing of minutes for centre's meeting when requires.

Perform any
other duties as assigned by Centre Manager.

Job
requirements

Diploma or
Degree in Social Work, Nursing or Healthcare related.

2 years of
experience in healthcare setting or in working with elderly preferred.

Reliable, able
to handles stress well and possess a positive attitude.

Must have
patience and likes working with different age groups and families.

Willing to
work staggered shifts according to Centre operating hours and overtime when
requires.

Salary
range: $2900 – 4500

Work
Location: Hougang

Working
Hours: 5-day week, with 1 off day on weekday (excluding Sundays and gazetted
public holidays) and the working hours are as follows, depending on the duty
roster:

Working hours for Monday to Saturday

1. Shift 1 - 6.30am
   to 4.00pm (opening)
2. Shift 2 - 7.00am
   to 4.30pm
3. Shift 3 – 7.30am
   to 5.00pm
4. Shift 4 – 8.00am
   to 5.30pm
5. Shift 5 - 8.30am
   to 6.00pm
6. Shift 6 - 9.00am
   to 6.30pm
7. Shift 7 – 9.30am
   to 10.00am
8. Shift 8 -
   10.00am to 7.30pm (closing)

Job ID: V6VR76