Job Description

We are seeking a highly motivated and experienced Centre Manager to lead the day to day management of Jesmond and Wallsend Shopping Centres. You will work closely with a supportive team to deliver exceptional customer experiences, maintain a safe and welcoming environment, and maximise the overall performance of the Centres.

About Haben

Haben is a privately owned funds and property management business that specialises in unlocking value from retail shopping centres located across the East Coast of Australia. We are growing rapidly whilst maintaining our personal touch, and we care deeply about our community of co investors and partners, and the communities where our assets are located.

About the role

• Lead, mentor and support a high-performing team, fostering a culture of collaboration and excellence
• Prepare and implement long-term strategies for the Centre that meet shopper needs and align with the owner’s vision
• Maintain a vibrant casual mall leasing strategy to strengthen foot traffic and drive non-lease income streams
• Build strong relationships with retailers, contractors, the local community, and other stakeholders
• Contribute to marketing and branding strategies and assist retailers with marketing support
• Oversee financial management including budgeting, forecasting, arrears control and reporting
• Ensure compliance with lease administration, rent reviews and tenant obligations
• Manage the Centre to the highest standards of presentation, safety and risk management
• Work closely with the Operations Manager on OPEX and CAPEX programs, tenders and sustainability initiatives
• Identify opportunities for income growth and cost savings
• Stay up to date with industry trends and competitor activity, making recommendations for improvement

About you

• Experience as a Centre Manager or Retail Manager in a shopping centre environment, or in a similar retail property leadership role with strong capability across operations, financial performance and stakeholder engagement
• Tertiary qualifications in business or a related field (desirable)
• Strong financial and accounting skills, including budgeting, arrears management and reporting
• Proficient in Microsoft Office and property management systems (e.g., MRI)
• Excellent communication skills and negotiation skills with the ability to build strong working relationships
• Proven experience leading teams and driving continuous improvement
• Good understanding of retail lease requirements and the drivers of a successful shopping centre
• Strong organisational skills and attention to detail

Based at our Jesmond Shopping Centre and frequently attending our Wallsend Centre, this is an exciting time to join Haben and be part of a growing business where your contributions will make a meaningful impact.