Freeman Health System

Centralized Scheduling Representative

Freeman Health System  •  United States (Onsite)  •  5 days ago
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Job Description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time Days (40 hrs/week)

What You'll Do

Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations.

Requirements:

  • High school diploma or GED required.

  • Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage.

  • 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).

  • Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.

  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

  • Strong customer service skills and professional communication (phone, email, and in-person).

Preferred Requirements:

  • Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling.

  • Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar).

  • Intermediate Excel skills (sorting/filtering, simple formulas, and reporting).

  • Knowledge of staffing matrices.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off (PTO) or Flex time off (FTO)

  • Extended Sick pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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Freeman Health System

About Freeman Health System

Locally owned and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services. A not-for-profit health system, Freeman provides cancer care, heart and vascular care, neurology and neurosurgery, orthopaedics, children’s services, and women’s services and has more than 300 physicians on staff. Additionally, Freeman is the only Children’s Miracle Network Hospital in a 70-mile radius.

Freeman offers a wide variety of career opportunities, a great work culture, and generous benefits. We like to think of our health system as a small city—in addition to clinical staff such as nurses and doctors, we also have accountants, groundskeepers, chefs, baristas, receptionists, security guards, shuttle bus drivers, and more! We consider all our employees to be caregivers, no matter their position, because they all make a difference in our patients’ lives in one way or another.

For more information or to view job listings, visit http://www.jointeamfreeman.com

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Joplin, Missouri
Year Founded
1925
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