Job Description

The Centralized Loan Processor is responsible for processing all applications received from the dealers for indirect loans, Commerce Connect Vendors, and all financial centers for consumer loans. They must exhibit strong attention to detail to enable them to process complex financial paperwork with efficiency and accuracy. Must be able to spot mistakes and missing information on documents immediately and communicate this to the loan officers. The Loan processor is responsible for reviewing the loan documents for errors and noncompliance issues prior to sending documents out for closing with the members. Must be able to perform under pressure, meeting on demand requests from our vendors and loan officers for loan submissions.

What You'll Be Doing

• Review application packages received from indirect auto loan dealers for proper documentation, calculations, regulatory requirements (CIP) and approval conditions.
• Inform dealers of held offerings for missing documents or information needed to proceed with the loan submissions. Adhere to all deadlines related to processing timelines for approval of the loan submission or return non-approved submissions to the dealers.
• Review consumer loan applications submission packages, checking for errors and/or missing documents, and related compliance requirements.
• Meet stringent requirements for acceptable timeframes for loan closings.
• Perform final review of loan documents to check for errors and any compliance issues prior to funding the loan and forwarding it to vendors or lenders.
• Assist the Title Processors with the tracking and follow-up of automobile title issues with Indirect Dealers.
• Act as a resource for credit union Team Members regarding indirect, consumer and Commerce Connect Loans by answering questions related to auto lending policies and procedures.

What You Bring to the Table

• Must have the ability to work in a high paced work environment.
• Excellent analytical, organizational, adaptable, and interpersonal skills required.
• Exceptional communication and member service skills. Must be able to express ideas clearly in written and oral communications; organize workload and prioritize tasks to meet changing priorities and deadlines; work effectively in collaboration with peers and team members.
• Skillful in general math calculations.
• Proficient in Microsoft Word and Excel software programs. Demonstrated ability to type, run fax, and use calculator properly.
• Identify issues and create resolutions quickly.
• Must be composed and professional under pressure.

Education and Experience

• Experience with consumer loan lending, audit and/or quality control is preferred; relevant, prior experience accepted
• A minimum of a high school diploma is required. 2-year degree preferred.
• A minimum of 2+ years of experience in a financial institution or finance company.

Why First Commerce?

We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause.

What's in It for You?

We believe in taking care of our team just like we take care of our members. Here's what you can expect:

• Competitive pay that reflects your experience and impact
• Health, dental, and vision insurance to keep you and your family covered
• 401(k) with company match to help you build your future
• Generous PTO and paid holidays so you can recharge and enjoy life
• Employee assistance programs for life's unexpected moments
• Ongoing training and professional development to keep you sharp
• Clear career advancement opportunities within a growing organization
• A supportive team environment where your voice matters

Plus, you'll be part of a team that's supportive, energetic, and passionate about making a difference. And if you help us find our next great hire? You'll earn a $500 referral bonus!

Ready to Start Your Journey?

Apply today and become part of a team that's redefining what it means to serve. First Commerce Credit Union – Where Service Meets Purpose.