Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making a meaningful impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us.

The Centralized Business Banking Manager (CBBM) is a leadership role responsible for leading and developing a high‑performing phone- based team of Business Banking Relationship Advisors (BBRAs). The CBBM is accountable for their teams strong sales performance through a collaborative portfolio model while ensuring disciplined risk management and adherence to Bank of America’s Responsible Growth principles.

This role requires a strategic, people‑focused leader who can inspire excellence, provide coaching, and foster a culture of accountability, inclusion, and integrity. The CBBM drives the bank’s presence within the community by delivering holistic financial solutions to business clients.

Key Responsibilities

• Lead, coach, and develop a team of Business Banking Relationship Advisors to achieve and exceed growth, revenue, and client experience goals
• Drive disciplined pipeline management, sales execution, and performance accountability
• Ensure strong risk management practices and adherence to regulatory and policy requirements
• Provide coaching, feedback, and performance management
• Partner effectively across lines of business to deliver comprehensive financial solutions for business clients
• Promote a culture of collaboration, inclusion, and ethical behavior extending beyond direct reports to cross functional partners.
• Model professional executive presence and represent Bank of America with credibility and confidence

Required Qualifications

• 3–5 years of proven success consistently leading a sales team or individual contributor sales success, with a demonstrated commitment to high ethical standards
• Strong coaching capabilities with a proven track record of effective pipeline and performance management
• Demonstrated business acumen in serving business clients, including deposits, credit, treasury, cash management, payroll, and related financial solutions
• Clear, confident verbal and written communication skills, with the ability to tailor messaging across all organizational levels
• Professional executive presence and strong presentation skills
• Proven ability to build collaborative internal and external partnerships and resolve conflict effectively
• Strong leadership skills with the ability to motivate, influence, and develop others
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint)

Desired Qualifications

• 3-5 years of sales management and leadership experience within financial services
• 3–5 years of business‑to‑business or financial services sales experience
• Demonstrated success leading, motivating, and developing teams in a client‑focused environment
• Proven track record of strong customer satisfaction results
• Experience owning or working directly with small business owners

Shift:

1st shift (United States of America)

Hours Per Week:

40