Job Description

As a locally based financial institution, Cambrian Credit Union is known for working within our community to deliver financial advice and exceptional value to our members. At Cambrian our mission is to deliver high member value through simplifying banking, saving time and money, and solving financial problems. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; and Innovative Spirit.

Cambrian is seeking a Centralized Administrator II (Service) to join our team! As a key member of the Centralized Administration team, the Centralized Administrator II (Service) is responsible for reviewing select reports, wire transfers, Achieva and Cambrian requests, and the end-to-end administration and support of registered products (such as RRSP, RRIF and RESP).

In the role of Centralized Administrator II (Service) you will:

1. Provide prompt and courteous service to all internal and external contacts according to defined policies and procedures.
2. Be responsible for delivering high quality, accurate, compliant, and timely completion of operational requirements.
3. Be a subject matter expert on Cambrian & Achieva products and services, Maintenance and service requests, compliance knowledge on account opening requirements, and registered product tasks.
4. Coordinate and process all required transactions while maintaining an expanded knowledge and experience in areas pertaining to compliance, wires, reporting requirements and reviews, and registered , products & service offerings to effectively support operations.
5. Develop and maintain relationships to strengthen team effectiveness and communication, promote a culture of service excellence.
6. Engage in meaningful and effective communication with team members to drive performance and maintain a positive work environment.
7. Willingly assist both CAP and Branch employees as needed, using good judgment to make timely & sound decisions through identifying and understanding issues, priorities and opportunities.
8. Continually analyze areas for improvement, contribute ideas and to seek potential solutions to digitalize or streamline processes.

We are looking for:

• A minimum education level of Grade 12 or equivalent, with post-secondary education considered an asset.
• Minimum two years retail banking experience with Achieva and/or Cambrian an asset, preferably in administrative or member service role.
• Knowledge of deposit services, specific to Account Opening requirements.
• Proficient in PC applications of Outlook, Word & Excel.
• Ability to work well in a diverse environment with multiple and often changing priorities.

The Centralized Administrator II (Service) consistently displays Cambrian’s core values as follows:

Cambrian offers a work environment where creative thinking and teamwork are valued. In addition, we offer a competitive total compensation package including:

• Extended health and dental plans with up to 80% employer paid premiums (depending on the option chosen)
• Defined contribution pension plan - matched at 6%
• Short Term Disability, Long Term Disability, Life Insurance, AD&D insurance and an EAP
• Paid sick days and paid emergency absent days
• Staff banking benefits, including employee interest rates on Cambrian credit cards, lines of credit, mortgages, and loans
• Continued professional development
• Annual performance reviews and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers). Your resume and cover letter must clearly illustrate how you meet these qualifications. Applications will be accepted until 4pm on Friday September 18, 2026.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for a phone screen will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.