THE TEAM BUILDERS

CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER

THE TEAM BUILDERS  •  Dubai, AE (Onsite)  •  28 days ago
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Job Description

We're Hiring: Central Reservations & Customer Service Manager

Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!

Key Highlights


  • ️ Must have strong links with tour operators and DMCs
  • ️ Experienced in handling high-level guest complaints
  • ️ Strong leadership and interpersonal skills a must

You'll Be Responsible For

  • Overseeing LARGE venue reservations & optimizing booking performance
  • Leading a proactive customer service team
  • Training, coaching, and driving high service standards
  • Enhancing revenue through B2B collaboration and upselling
  • Resolving guest issues with professionalism and empathy

Minimum Requirements

3+ years in a managerial role

Proven leadership in reservations & customer service

Ability to multitask and lead under pressure

Experience with group bookings and B2B travel partners

Ready to take the next step in your hospitality leadership journey?

THE TEAM BUILDERS

About THE TEAM BUILDERS

Our HR & recruitment consultancy acts as the intermediary between clients and candidates alike, obtaining the closest fit between organizations and employees with every placement. We take utmost pride in our selection processes and the subsequent successful placement of numerous candidates across different industries, our specialty being in Hospitality, Retail, Entertainment and Engineering sectors.

Our core focus as recruiters is to deliver a hiring and staffing solution by simplifying the recruitment process and increasing the efficiency for hiring companies. The Team Builders adheres to a multitude of ethical codes whereby we protect the rights and interests of both client and candidate, so you can always be assured of the confidentiality with which we handle all positions and applications.

We believe that our recruitment expertise will add value to your search or source requirements. We endeavor to provide a favorable engagement proposal arranged to ensure that all requirements are addressed as concisely as possible.

With years of commitment, we have cultivated long-term relationships with partners, clients and candidates in Middle East, Europe, Africa and Asia. The Team Builders is a recruitment hub where you are ensured thorough recruitment intelligence, innovative HR solutions, a competitive fee structure and no compromise on an efficient and friendly service.

So, get in touch today and let us help you: Build your Team, Build your Future.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Dubai, AE
Year Founded
Unknown
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