Central Processing Officer | Palmerston North
• Multiple Palmerston North based roles
• Full Time permanent - 37.55 hours per week
• Monday to Friday 8.00am - 4.00pm
• Start Date: 3 August 2026
• Starting Salary: $61,466.00
About us | Mō mātou
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you are looking for a job where you can make a difference and help New Zealanders, this could be the opportunity for you.
We are a vibrant, supportive, and inclusive workplace who always puts whānau at the centre of everything we do. Our aim is to ensure that every client feels respected, listened to, and understood.
As a Central Processing Officer, you have an important role to play. Every action you take impacts New Zealanders lives. You’ll help many people every day by delivering an end-to-end service including the assessment, processing, and review of client information. You’ll provide essential financial assistance support for clients and their whānau. In addition to your processing responsibilities, you’ll engage with clients through outbound phone calls.
A copy of the position description can be found here: Central Processing Officer position description
Timeline l Rārangi wā
How to Apply | Me pēhea te tuku tono
To apply, click the ‘apply now’ button and upload your CV. You will also be required to respond to the following two questions as part of the application form:
If you would like to find out more about the role please contact Amanda Manson on Amanda.manson005@msd.govt.nz
To be eligible for this position, you must be a New Zealand or Australian Citizen or a New Zealand Permanent Resident at the time of application.
Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Applications close: 11.59pm, Tuesday 2nd June 2026
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
Auckland Council serves over 1.5 million Aucklanders providing services, policies and decision-making.
We’re here to serve Auckland and build a more prosperous region, one that gives a voice to our citizens, and makes it a great place to live, visit and invest.
Our talented people support Auckland’s elected representatives by providing specialist advice, implementing decisions and delivering services like rubbish and recycling, resource and building consents, bylaws, events and parks.
Our vision is to create a world-class city where talent wants to live. If you are interested in working for Auckland, visit our career website (careers.aucklandcouncil.govt.nz) or check our 'Jobs' and 'Life' tabs.
Auckland Transport, Tātaki Auckland Unlimited, Watercare are independent council-controlled organisations that look after specific council assets or activities on our behalf.
