Who we are
Cosmo5 is a global marketing group helping brands grow meaningfully by connecting media, commerce, creative, data and technology. since 2001. Our 1300+ skilled team members, across 19 countries, are supporting hundreds of local and international companies to develop and/or secure a leading position in their markets. Our clients trust us to design and implement innovative, performance-driven and cost-efficient digital strategies, and ensure winning e-commerce and e-retail programs. Cosmo5’s clients agree that our forward-looking, collaborative and strategic approach sets us apart from other agencies. Amongst Cosmo5's 500+ clients, we count leading companies such as LVMH, L’Oréal, Groupe Mulliez, Carrefour, Dassault Systèmes, Warner Bros, Christie’s…
Within the Group, the nimble transversal Operations team is responsible for:
Creating & Consolidating the connective tissue between all of our 40+ Business Units.
Increasing productivity - individual and collective - through state of the art ways of working.
Keeping our operations safe.
The Group Operations team work in areas such as process design, automation, IT, resource management, training…
Who you are
You are a hands-on, well-organized, and resourceful individual, combining strong technical skills with a solid experience in managing and delivering IT and Security projects, as well as an excellent service attitude. You thrive as a problem-solver and are the trusted technical point-of-contact for your colleagues.
Role and Responsibilities
Reporting to the Group IT Director, you will be leading the day-to-day delivery of technology services for the company. The role blends hands-on operational ownership (reliability, support, security, and delivery) with planning and prioritisation (roadmaps, budgets, vendors) to ensure IT enables business outcomes and not bottlenecks them.
You will be interacting and partnering with the Operations team, as well as various stakeholders depending on projects, including core functions (e.g. HR, Finance), local support functions (e.g. office managers), Business Units (heads or representatives), end users and vendors/MSPs.
You will be responsible for:
Infrastructure and core systems administration, maintenance and reliability (network, devices, cloud/on-prem)
Security hygiene and risk management (patching, access control, DR readiness)
Project delivery (scoping, vendor selection, rollout, adoption)
Budgeting and vendor management (contracts, renewals, cost control)
IT operations and support (service desk, incident response, SLAs)
Supporting the Group IT Director in hiring, performance, process improvement
Required skills and abilities
Autonomy & ability to stay focused and maintain a course.
Aptitude in leading IT & Security projects (e.g: design, implementation, configuration, and testing IT & Security solutions).
Creativity & initiative mindset.
Strong technical proficiency & deep knowledge of IT architectures & operations (operating systems, networks, virtualisation & containers, backup & recovery solutions, performance monitoring, Cloud environments, end user devices, MDM).
A strong grasp of cybersecurity principles, best practices, solutions & frameworks (ISO 27001, NIST) and knowledge of GDPR requirements..
At least basic scripting skills & knowledge of software development practices, programming languages and application lifecycle management
Ability in automation (no code, low code, AI).
Desired attributes and core values
Excellent interpersonal and communication skills, both verbal and written.
Rigour, analytical mindset, high attention to detail, enjoys working with people.
Methodological and organised; capable of autonomy in a diverse, widespread yet lightweight structure.
Strong problem solving. Balances creativity and focus.
Effective Time Management skills
Can perform under pressure & enjoys a fast-paced work environment.
Patience. Humility. Sense of humour.
Education and Experience
Master’s Degree.
5-6 years of experience, including a strong Project Management track record.
Experience in international environments (multi-cultural ways of working) is ideal.
Languages
English must be fluent, especially written.
Location
This position is based in Paris.
Your benefits:
Follow us on Welcome to the Jungle:
https://www.welcometothejungle.com/fr/companies/groupe-cosmo5
Cosmo5 is committed to diversity and inclusion throughout its recruitment process to ensure a work environment that is accessible to everyone.
Cosmo5 is a global marketing group on a mission to help the world’s most forward-looking brands stay ahead of the curve. Think Future First Marketing for the New Era of Intelligence.
With 1,300 experts across 30 offices in 18 countries, 23 group companies, and 200+ partners and platforms, we transform complexity into clarity, true to the meaning of our name, from the Ancient Greek “κόσμος” (kósmos), meaning order, the opposite of chaos.
We unite the power of 5 core capabilities: Media, Commerce, Creative, Data, and Technology within a connected Universe of Expertise, activated by our Transformation Solutions. Together, we craft future-proof, impact-driven strategies that enable brands to unlock meaningful growth, seize new opportunities, and thrive in the new era of intelligence, moved by passion and guided by purpose.
At Cosmo5, we are powered by people, globally united in one mission yet tailoring every solution to local market needs. We are obsessed with client success, because their success is our success. We are digitally led, combining data, technology, and creativity to deliver measurable transformation. And we are focused on the future, using intelligence to anticipate trends, build ahead of disruption, and create meaningful progress.
Our culture is strengthened by our values of Respect, Responsibility, Curiosity, Empathy, and Kindness, which shape how we collaborate, how we innovate, and how we create lasting impact for our clients and communities.
