Job Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Be part of what makes us different.

You’ll be responsible for supporting the efficient daily operations of the Farm Boy GTA Central Kitchen. This role contributes to the coordinated efforts of producing, packaging, and distributing high quality retail and catering products while ensuring operational excellence, food safety, and regulatory compliance. This role supports daily operations to help ensure production targets are achieved while maintaining a quality service approach to all employees, customers, and suppliers. Here are some of the other ways you’ll help us stand out:

• Support and coordinate daily production operations to ensure production requirements, labour standards, and product yield expectations are achieved.
• Oversee and assist with the preparation, packaging, and distribution of retail and catering products while maintaining high standards of quality, freshness, food safety, and presentation.
• Manage retail, catering, and direct customer order administration to ensure timely and accurate order fulfillment.
• Provide leadership, training, coaching, and day-to-day support to team members on operational procedures, products, and business systems.
• Assist with staffing schedules, workforce planning, employee development, performance feedback, and team meetings in support of operational requirements.
• Coordinate food, supply, and packaging orders while monitoring inventory levels, incoming product quality, and freshness standards.
• Manage delivery and courier scheduling and ensure products are packaged appropriately for shipment and distribution.
• Respond to customer, store, and catering inquiries, concerns, and custom order requests, including preparing catering proposals and quotations as required.
• Maintain recipes, preparation procedures, product costing documentation, inventory records, and other operational documentation.
• Ensure compliance with company policies, Government regulations, Health & Safety standards, sanitation practices, and food safety requirements.
• Support continuous improvement initiatives and foster a positive, team-oriented work environment focused on communication, collaboration, and operational excellence.
• Contribute to overall team success by taking on additional related responsibilities as needed.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Typically requires post-secondary education plus 1 year of culinary, kitchen management, or food production experience in a high-volume retail or production environment, or an equivalent combination of education and experience.
• Successful completion of a Farm Boy approved Food Safety Course plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
• Experience planning and producing food in a high-volume, fast-paced environment.
• Hands-on team player with demonstrated leadership ability and experience supporting teams in achieving production goals.
• Successful completion of Level 1 and 2 Health and Safety certification, or the commitment to complete within 6 months.
• Good working knowledge of sanitation practices, food safety principles, and associated operational risks.
• Proficiency in Microsoft Word, Excel, Outlook, and Windows environments.
• Strong organizational, time management, communication, and problem-solving skills.
• Commitment to maintaining high standards of cleanliness, organization, and operational excellence.
• Comfortable working in an environment that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive tasks, frequent use of protective equipment, and work that may be performed in colder environments, with flexible availability including evenings, overnight, and weekends as required.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.
• This role is eligible to participate in the Farm Boy incentive program.

Additional Information

Grow a career with us.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Accommodation is available upon request for applicants and employees with disabilities.