Center Manager
Key Job Responsibilities
Develop and execute growth strategies in collaboration with the Business Head.
Ensure exceptional guest experience and service quality across all touchpoints.
Oversee diagnostic and wellness service delivery with high clinical and service standards.
Manage guest feedback, resolve concerns and implement service improvements.
Ensure safety, compliance and statutory adherence. statutory requirements.
Manage center operations, staffing, scheduling and resources availability.
Lead, train and appraise team members to meet performance targets.
Oversee center security, procurement approvals and vendor payment.
Maintain discipline, policies, and operational protocols.
Monitor center performance metrics and continuously improve efficiency.
Candidate Profile
Degree/MBA in Hospitality Management or related field.
Excellent communication and interpersonal skills.
Strong leadership and people management capabilities.
Analytical and data-driven decision-making capabilities.
Strong organizational and operational management skills.
Attention to detail with a customer-centric mindset.
If you think you have what it takes to be successful in this challenging role, please apply within 14 days of this publication.
