The Learning Experience

Center Administrator

The Learning Experience  •  Madison, WI (Onsite)  •  1 day ago
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Job Description

Responsive recruiter
Benefits:
  • Employee discounts
  • Paid time off
The Center Administrator at The Learning Experience plays a pivotal role in the daily operations of the center. Serving as the operational backbone of the center, this role balances rigorous regulatory compliance with exceptional customer service. You will be the welcoming face for families, the logistical support for teaching staff, and the strategic partner to the Center Director.

The ideal candidate is exceptionally organized, deeply empathetic, thrives in a fast-paced environment, and possesses a "can-do" attitude to ensure a safe, joyful learning environment.



Role Responsibilities:

1. Front Desk & Customer Experience

  • Greet families and children warmly every day, fostering a welcoming, secure, and positive atmosphere.
  • Manage the main reception area, answer phone calls, and respond promptly to family inquiries with professionalism and enthusiasm.
  • Conduct center tours for prospective families when the Director is unavailable, effectively communicating the value of our curriculum and programs to drive enrollment.
  • Effectively uses social media channels for parent engagement and retention
  • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
  • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
  • Has a strong understanding of the childcare offerings within the community
  • Maintains the lead tracking portal and customer database

2. Operations & Compliance

  • Maintain accurate, up-to-date digital and physical records for all children and staff in strict accordance with state licensing regulations.
  • Manage state-mandated staff-to-child ratios in real-time, assisting with classroom coverage or scheduling adjustments as needed.
  • Oversee daily attendance tracking, health screenings, and incident report filing.
  • Coordinate ordering and inventory management for classroom supplies, curriculum materials, snacks, and office essentials.
3. Staff Support & Communication

  • Manage internal communication platforms to keep staff informed of schedules, center events, and policy updates.
Qualifications:
  • 3+ years’ experience in childcare - cross-industry experience is welcome
  • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing setting
  • Ability to leverage data to understand the business and make decisions
  • Bachelor’s degree preferred

The Learning Experience

At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.

At TLE®, we’ve created a full cast of characters that become our little learners’ educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.

The Learning Experience

About The Learning Experience

The Learning Experience, a leader in early childhood education and developmental offerings, has successfully created one of the most trusted brands in the childcare industry. With nearly 400 operating centers and 250 more under development, The Learning Experience delivers a safe and joyful environment where more than 50,000 children are happy to learn, play and grow!

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Deerfield Beach, Florida
Year Founded
2002
Website
thelearningexperience.com
Social Media