Job Description

Name of the Project: HR Evolution Intern

Vice Presidency: Digital & Organization Development

Region: Central

Intern’s Location (Office): Margain Offices

Eligible Semester(s): 5th - 8th semester

Careers of Interest: Engineering, Human Resources, Information Technology, Innovation.

Schedule Availability: Between 25 and 30 hours per week

Period of Stay at CEMEX: 6 months, with the option of renewal

Tentative Start Date: June 1st 2026

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Detailed Description of the Project

Project Objective

Execution, tracking, and evolution of global HR digital initiatives. The internship aims to provide hands‑on exposure to HR technology, digital transformation, and AI‑driven initiatives by contributing to backlog management, roadmap tracking, pilots, and operational follow‑up across platforms such as SuccessFactors, HR Techlab experiments, and AI solutions.

Challenges for the Students

• Working in a complex, global environment with multiple stakeholders, countries, and dependencies
• Managing and prioritizing activities across multiple HR initiatives and backlogs
• Understanding HR processes and platforms while supporting both operational and strategic topics
• Following up on activities where information comes from different sources, teams, and vendors
• Developing autonomy in tracking progress, identifying risks, and escalating issues when needed
• Adapting to evolving priorities typical of digital transformation programs.

Main Responsibilities and Activities to Be Carried Out

Cross‑Initiatives

• Follow up on action items and pending tasks derived from committees, checkpoints, and recurring meetings.
• Track HR technology experiments and pilots (e.g., Pendo), consolidating status and outcomes.

HR Evolution / HR Techlab

• Maintain and update the HR Techlab backlog (ideas, quick wins, discarded items)
• Follow up on automation requests with vendors (e.g., access management, mailbox creation, technical enablement).

Digital Transformation & AI

• Support global HR AI initiatives and strategy execution
• Assist in coordination, tracking, and documentation of AI‑related HR initiatives and pilots

SuccessFactors (SSFF)

• Update and maintain the 2026 SuccessFactors roadmap
• Support OHR and Support teams in tracking release catch‑up activities and system deprecations
• Update and monitor the Phase 2 backlog, ensuring proper follow‑up and visibility

Back Office HR

• Support monthly review of vendor consumption by country versus headcount (Compensation & Benefits context)
• Assist with information consolidation for upcoming RFP HR Backoffice processes (e.g., contracts, documentation readiness)

Consult HR (AI Conversational Agent)

• Follow up on backlog related to error reporting and productive testing
• Support transformation of Consult HR services into Self‑Service (Consult HR Central)
• Support the evolution and expansion of the Helpdesk model (backlog management, scope expansion, improvement initiatives)

Specific Requirements / Qualifications

• Strong interest in digital transformation (e.g. Artificial Intelligence), HR technology, and process optimization.
• Good analytical skills to track initiatives, identify gaps, and organize information.
• Comfortable working with Excel and digital collaboration tools (SharePoint, Teams, Power BI is a plus).
• Strong organization and follow‑up skills
• Proactive, detail‑oriented, and eager to learn.
• Comfortable working in a global, multicultural environment.
• Good English skills (written and spoken).

Soft Skills:

• Strong communication
• Presentation
• Design skills
• Analytical thinking
• Self-motivation