Job Description

Personnel Area: Customer Services

Branch: Cemeteries

Salary Range: Band 5: AUD $ 98,778.00 - $111,969.00 per annum plus Superannuation

(Remuneration is based on full-time positions)

Work Type:Temporary Full Time

Duration:up to 2 years

Location: Pinnaroo Cemetery

Are you seeking an exciting and challenging leadership role at our Pinnaroo Cemetery?

Our Business

Brisbane City Council is Australia’s largest local government, with more than 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. We are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We value innovation, sustainability, and strong community engagement.

Our Branch

Cemeteries, within the Customer Services Group, manages cemetery and crematorium operations across Brisbane, delivering respectful, safe, and customer-focused services. We are committed to delivering respectful, customer-focused services and preserving Brisbane’s historic cemeteries for future generations.

The Role

Brisbane City Council is seeking a highly experienced Cemetery Manager to lead the delivery of daily burial and cremation at our Pinnaroo Cemetery This pivotal leadership role oversees multiple teams responsible for operations, fleet management, project delivery and project delivery, all while managing within budget and ensuring exceptional customer service and operational excellence.

You will drive innovation, efficiency, and continuous improvement while managing complex negotiations and sensitive stakeholder relationships. This is an opportunity to make a meaningful impact on services that support Brisbane’s community during significant life events.

As Cemetery Manager, you will:

• Coordinate burial operations and facilities management across the cemetery including the maintenance of fleets, equipment and other facilities
• Lead an experience workforce while building strong, hands‑on relationships with both administrative and field teams, ensuring open communication and a deep understanding of daily operations.
• Oversee and stay actively engaged in day‑to‑day activities to support smooth workflow, timely decision‑making, and operational excellence.
• Establish a culture of customer service excellence
• Establish a strong culture of work place health and safety
• Plan, undertake and supervise cemetery land enhancements and maintenance ensuring compliance with the Environmental Protection Act

This position requires flexibility and leads a team who whose rosters span over 7-days and may be required to be available.

As the successful candidate you will have:

• Demonstrated leadership experience in day-to-day operations of a large diverse teams with a focus on field delivery and customer service
• Proven ability to deliver customer-focused services and drive cultural and operational excellence.
• Relevant experience in achieving outcomes in the management, operation and maintenance of cemeteries and crematoria or similar industry.
• Strong negotiation, communication, and stakeholder engagement skills.
• High-level analytical and problem-solving capability to address complex operational challenges.
• Experience in project delivery, and strategic planning.
• A current C Class driver’s licence.

Desirable:

• Tertiary qualifications in a relevant discipline.

Please consider the full position description and tailor your cover letter and resume to outline your suitability.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application.

Working in Council means delivering excellent customer service to the people of Brisbane.

This role will require a Criminal History Check and a valid C-Class Drivers License.

For more information: Please email Dim Amarandos via dimitrios.amarandos@brisbane.qld.gov.au

Closing Date:

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.