NorthStar Memorial Group

Cemetery & Funeral Home Office Manager

NorthStar Memorial Group  •  Memphis, TN (Onsite)  •  2 hours ago
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Job Description

NorthStar Memorial Group is seeking a Cemetery & Funeral Home Office Manager at Memorial Pak Funeral Home & Cemetery in Memphis, TN. With a collaborative team structure, each management team member has the chance to make a lasting impact, driving the entrepreneurial spirit that defines us. We set fair and achievable goals, ensuring every member contributes to our growth and success. Our team is ever-growing, dedication is valued, potential is recognized, and ethical leadership is celebrated.

Responsibilities

  • Support the General Manager, Sales Manager, Cemetery Caretaker Supervisor, and Chapel Location Manager (in combo facility) to ensure objectives are met while maintaining a high standard of ethics and meeting budgetary requirements.
  • Coordinate the processing of orders and the control of storage inventory for vaults and markers
  • Partner with the Grounds/Maintenance Department to ensure the processing of installation orders
  • Consistently communicate with families upon request complete
  • Hire and train staff to follow business processes
  • Motivate location staff to ensure service is above and beyond client expectations

Qualifications

  • 3+ years of experience in an administrative management role
  • Experience in the funeral industry preferred
  • Proficient computer skills including HMIS and MS Office
  • Excellent communication skills
  • Professional demeanor and service-oriented attitude
  • Effective leadership skills and ability to inspire others in their roles and tasks

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

NorthStar Memorial Group

About NorthStar Memorial Group

Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. NorthStar Memorial Group is where empathy meets opportunity.

Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.

At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's Top 50 Companies To Sell For!

For more information about career opportunities with NorthStar, visit careers.nsmg.com.

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Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Houston, Texas
Year Founded
2004
Website
nsmg.com
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