Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

CEM Manager – China, Japan and HKT Hub

What this job involves:

This is a key role to drive JLL’s Critical Environment Management best practices across Mainland China, Hong Kong, Taiwan, Korea and Japan.

Protect the health and Safety of staff and others by adhering to and developing guidelines and strategies

• Ensure compliance with statutory regulations related to engineering assets leveraging YGP.
• Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives.
• Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
• Support the Solutions Development team to convert Sales opportunities into successful IFM Accounts for JLL
• Drive Innovation & New Technology to support and optimize Facility Operations
• Ensure proper engineering documentation and adherence to the established change management controls for all sites
• Conduct audits to ensure that all Safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained.
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.
• Support the Account Business where SME skills are required outside of Account BAU activity, specifically with critical environments such as data centres, trading floors or business critical systems.

The role will also be required to support in developing new Engineering products and services, that respond to market requirements and changing dynamics and that will lead to successful business results for JLL in delivering Engineering Services.

Sound like you? To apply, you need to be:

Technically Competent

For this position we are looking for someone who is qualified with Electrical or Mechanical engineering and well versed with utility engineering,

• For this position, we seek a highly motivated individual with 10 - 15 years’ experience as an engineering and operations leader in Integrated Facilities Management
• Management of Critical Environments and Data center portfolio as part of overall engineering management experience.
• Electrical or Mechanical Engineering degree is essential.
• Excellent interpersonal skills and experience leading/managing a large, complex and geographically-disperse team
• Strong verbal and written (report) communications skills; superior presentation skills.
• Strong judgment, problem-solving skills.
• Must possess a high-level project and contract management skills.
• The ability to train support employees on energy best practices and procedures.

• Technically proficient in operations of Building Management Systems, HVAC, Life Safety Systems, CMMS, Microsoft Office, Power Point, Visio, and Microsoft Outlook software.
• Ability to develop strategy, translate concepts & strategies into actionable plans and achieve sustainable change and improvements through effective project management.
• Proven track records of achieving results despite facing challenges.
• Experience in working with cross-functional teams and good interaction with Senior and Executive Leadership Teams

Engineering and Operations Program Management

• Work closely with the Director Engineering Operations Solutions to implement JLL’s Engineering and Operations platform across the sub-regions
• Work closely with the Country IFM Leads, Solution Development Leads, Head of Critical Environments APAC and Director Engineering Operations to assess market opportunities in this sector and provide SME leadership in Client proposals and presentations for new work and renewal of existing client accounts.
• Provide strategic leadership and develop and implement the 5-year strategic plan for Engineering Services in China, Japan and HKT hubs.
• Ensure the delivery of Learning & Development for essential operational requirements for IFM Teams across HUBs.
• Prepare and deliver presentations for external speaking engagements on the topics of Engineering Services.
• Provide feedback on Critical Environment Management Playbook in order to keep it updated.
• Drive deployment and implementation of the playbook principles in accounts with CEs..
• Optimize Operations & Maintenance functions, including Continuous Commissioning initiatives.
• Maintain an up-to-date Data Base of Critical Environment across all accounts in the hubs of China, Japan and HKT.

People Management

• Understand skills/resources available and effectively delegate to and leverage talent most effectively for business-as-usual.
• Manage regular regional conference calls to ensure goals, issues, changes/updates are effectively communicated throughout the organization.
• Create annual Individual Performance Measurement Process (IPMP) templates in conjunction with Human Resources for all nominated positions. Work with the Director Engineering and Operations Solutions HUBs to ensure that IPMP program is completed within Human Resources requirements.

Relationship Management

• Understand both the client and JLL org charts and effectively manage relationships with key stakeholders / clients.

• Maintain strong relationships with all JLL stakeholders including other the Business Line Leaders in China, Japan and HKT hubs.

Financial Management:

• Provide input into annual budget preparation process and monthly financial reporting processes
• Support the organization to achieve the revenue Targets are achieved in accordance approved budgets and JLL revenue recognition requirements.

Legal and Regulatory Compliance:

• Ensure that IFM teams are operating within statutory EH&S requirements and that all local reporting is being completed as required on a monthly or quarterly basis. Maintain records as required by audit process.
• Ensure that all IFM Client Accounts are performing regular testing of equipment & building fire life Safety systems as mandated by JLL/client policy and/or local statutory requirements. Use the JCAP program to ensure that.

Quest for Excellence

The CEM Manager is a COE in our function, a pioneer, a leader, a self-starter with the drive and desire to tackle the biggest challenges in an organization, curiosity and ability to identify wastes in the current state, and the tenacity and determination to drive towards a better future state for JLL business. We are looking for someone with:

• The capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions
• Has an eye for detail to ensure the best delivery of services, Goal-oriented, able to focus on meeting all performance

Problem Solver and Strategic Thinker

We are looking for someone who has the capacity to deal with ambiguity and solve complex problems effectively. You need to be analytical, with proven ability to solve problems using a quantitative approach and to employ holistic approaches and looks at long term solutions

Excellent Organizational Skills

In this role, as COE we are looking for someone to lead by example and groom the team in achieving maximum client satisfaction levels. You would need to have excellent planning & organizational skills to prioritize work and meet tight deadlines, with a proven ability to manage multiple and complex matters on a daily basis.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Shanghai, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.