Gibbston Valley

Cellar Door Sales/Tour Guide

Gibbston Valley  •  New Zealand (Onsite)  •  16 days ago
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Job Description

At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.

As a Cellar Door Sales & Tour Guide, you’ll be the face of the brand -welcoming guests, guiding them through hosted wine tastings and immersive cave experiences and delivering memorable moments that reflect our story, our wines, and our values.

This role blends sales, storytelling, and hospitality - ideal for someone who thrives on connection, enjoys presenting to groups, and brings energy to every interaction.

About the role:

  • Deliver the Gibbston Valley brand story through engaging, educational wine tastings and guided cave tours
  • Provide a high standard of hospitality, aligning brand and commercial expectations
  • Host a variety of guest types – from both local and international visitors
  • Confidently support wine sales and help guests find products they love
  • Create a warm, energetic environment that leaves a lasting impression

About you:

  • Minimum 2 years' experience in in wine sales, cellar door, or wine tourism environments
  • Strong understanding of New Zealand and international wine market
  • WSET Level 3 essential
  • Confident conducting tastings and communicating wine stories to international guests
  • Experience working across both sales and operational hospitality environments preferred
  • Ability to work weekends, public holidays, and peak tourism seasons
  • Must have full NZ working rights NO SPONSORSHIP AVAILABLE
  • Reliable transport (we’re 25 mins from Queenstown CBD)

We live by our values:

Care Always | Grow Together | Craft with Purpose | Honour the Land

As part of the Cellar Door team, you’ll bring these to life in every guest interaction.

Benefits:

  • Enjoy mainly day shifts
  • Work at one of New Zealand’s most iconic wine destinations
  • Staff discounts on wine, dining, and spa services
  • Supportive, close-knit team environment
  • Ongoing training and development
  • Access to EAP services

Location: Gibbston Valley Wines - Otago, Gibbston

Employment type: Full-time permanent position

Hours of work: Guaranteed 30 hours per week on a rotating roster, including weekends from Monday - Sunday.

Wage: Competitive pay plus commission on sales

Please note: We are only accepting applications from candidates with unrestricted work rights in New Zealand. Only shortlisted candidates will be contacted.

Gibbston Valley

About Gibbston Valley

Gibbston Valley Winery is a family-owned, boutique producer of award-winning, premium Central Otago wines including some that are certified organic.

The winery is located in the South Island of New Zealand, about a 25-minute drive from Queenstown, and is home to a gourmet restaurant, cellar door tasting room, bike centre and New Zealand's largest wine cave, open daily for tours and wine tasting. The winery's restaurant, cellar door and wine cave are all available for hire for weddings, corporate functions and other special events.

The winery produces several different ranges of wines including Gold River, Gibbston Valley, Single Vineyard and Reserve. Each range features a mix of Central Otago-style wines that have been handcrafted using traditional winemaking techniques to showcase each varietal in its purest form. The Reserve is their most premium range and features only the best fruit from a select few rows of Pinot Noir. It is a very limited release.

Gibbston Valley has seven vineyards located in Gibbston and the nearby Bendigo subregion. Two of them are certified organic by BioGro New Zealand including Gibbston Valley's original Home Block vineyard located in Gibbston and planted by their founder Alan Brady in 1983 and their School House vineyard located in Bendigo. Their China Terrace vineyard, also located in Bendigo, is in the process of being converted to organic.

One of Central Otago's founding wineries, Gibbston Valley released the region's first commercial vintage in 1987. That success spurred Central Otago's growth into becoming a world-renowned winemaking region. Gibbston Valley continues to be one of the most influential wineries in the region with both the wines they release and the range of unique experiences they offer to guests at the winery.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Queenstown, NZ
Year Founded
1983
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