Job Description

At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.

We live by our values: Care Always | Grow Together | Craft with Purpose | Honor the Land

About the role:

• Permanent Full-time - Multiple roles
• Minimum 30 hours per week on a rotating roster, from Monday to Sunday, inclusive.
• Location: Gibbston Valley Wines - Otago, Gibbston
• $28.00 to $32.00 depending on the skills and experience

As a Cellar Door Sales & Tour Guide, you’ll be the face of the brand - welcoming guests, guiding them through hosted wine tastings and immersive cave experiences and delivering memorable moments that reflect our story, our wines, and our values. This role blends sales, storytelling, and hospitality - ideal for someone who thrives on connection, enjoys presenting to groups, and brings energy to every interaction. Your key responsibilities will include:

• Delivering the Gibbston Valley brand story through engaging, educational wine tastings and guided cave tours
• Providing a high standard of hospitality, aligning brand and commercial expectations
• Hosting a variety of guest types – from both local and international visitors
• Confidently supporting wine sales and helping guests find products they love
• Creating a warm, energetic environment that leaves a lasting impression

About you:

• Minimum 2 years of experience in in wine sales, cellar door, or wine tourism environments
• Have strong understanding of New Zealand and international wine market
• WSET (Wine & Spirit Education Trust) qualification or similar is preferred but not essential
• Confidence for conducting wine tastings and conversations about wine stories to international guests
• Experience working across both sales and operational hospitality environments preferred
• Flexibility to work weekends, public holidays, and peak tourism seasons
• Eligibility of work in New Zealand without any restrictions.
• A reliable method transport since we’re located about 25 mins from Queenstown CBD

If you love wine industry, and working in a stunning natural environment this could be your next move. Why you will love working for us:

• Work in a luxury, award-winning environment in a breathtaking vineyard setting alongside one of Central Otago's most iconic brands
• A tight knit, supportive team culture driven by shared values
• Generous staff discounts on wine, spa and restaurant dining

If you’re ready to work somewhere truly special and take pride in delivering exceptional guest experiences, we’d love to hear from you. Apply now with your CV and a brief cover letter and bring your passion for wine to Gibbston Valley.

*We’re grateful for the interest in joining the Gibbston Valley Wines team. As we receive a high number of applications, we’ll be in touch only with shortlisted candidates.

*To be eligible for consideration, you must be based in New Zealand, and legally able to work here. We are not able to sponsor for this role.