Phoenix Home Care and Hospice

CDM Intake Coordinator

Phoenix Home Care and Hospice  •  Wichita, KS (Onsite)  •  3 hours ago
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Job Description

  • Intake Coordinator for Comprehensive Disease Management (CDM)
  • Full Time: Monday through Friday, 8am - 5pm
  • Wichita, KS office

Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting you throughout your journey, assisting you in overcoming the daily obstacles faced in the healthcare industry.

The Comprehensive Disease Management (CDM) Intake Specialist is responsible for managing and coordinating the care provided by our field staff members who work directly with clients in their homes. The role requires high levels of organization, attention to detail, excellent communication skills, and the ability to multitask in a fast-paced and rewarding environment.

Benefits

  • PTO (Paid Time Off)
  • Multiple Major Medical Plans to choose from (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long-Term Disability
  • Training & Development

Responsibilities

  • Receive and manage incoming referrals
  • Interact with clients and/or client families to determine client needs
  • Coordinate scheduling of initial visit with patient and CDM clinician
  • Communicate details about new patients to clinicians and advocate for patient care
  • Assist in tracking internal referrals amongst Phoenix service lines
  • Attend weekly touchpoints with clinicians
  • Internally build relationships for the furthering of serving clients
  • Communicate effectively with CDM leadership team

Requirements

Possess strong time management and organizational skills with ability to multi-task

  • Should be a detailed-oriented self-starter
  • Must have exceptional customer service and strong phone etiquette
  • Must have strong communication skills, both verbally and in writing
  • Must be reliable with a strong work ethic.
  • Must have basic knowledge of Microsoft Office (including MS Word, MS Excel, and MS Outlook) and ability to learn new basic databases for data entry
  • Previous staffing or intake experience is a plus

We’re taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

Phoenix Home Care and Hospice

About Phoenix Home Care and Hospice

Our Core Values:

Our written core values reflect, in words, what is truly important to us as an organization. In our Mission we highlight the pillars of this culture: Compassion, Honesty and Patience. These descriptive words define our culture.

Also in our DNA, we find these valuable qualities…

Responsibility – We take full responsibility for our actions.

Respect – We treat each other and those we serve with equal and high-level respect.

Excellence – We strive to exceed the expectations standard in our industry – giving plus one service.

Empathy – In all that we do, we ask, “What would I want if it were me?”

Potential – We strive to help everyone reach their full potential in life.

Courage – With an optimistic and brave heart we face each challenge, celebrating successes and viewing failures as opportunities to grow.

Community – We are active participants in our communities…reaching out to be good neighbors.

Our Story

The story of the legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – – always chasing the light and capturing all that was beautiful. It is a symbol of constant rebirth, renewal and fresh starts. It is not a story of ashes but rather of beauty and upward thinking…(Isaiah 61:3).

Our energy is focused on improving quality of life, perpetuating positive attitudes and embracing the challenges life places before us with grace, respect and compassion.

Our catalyst to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve and listening with the heart which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning we find new beginnings.

…We are Phoenix Home Care.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Springfield, Missouri
Year Founded
2011
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