Job Description

Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.

Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.

We are looking to hire qualified part- and full-time CDL drivers to join our team. The ideal candidate will have prior experience working in senior living settings, such as long-term care, assisted living, or memory care, and a strong dedication to supporting and serving older adults.

KEY RESPONSIBILITIES:

• Safely transport residents to scheduled activities, medical appointments, and community outings in a timely and courteous manner.
• Operate CDL vehicles in compliance with all federal, state, and company safety regulations.
• Perform pre-trip and post-trip inspections and promptly report any maintenance or safety concerns.
• Coordinate daily transportation schedules with Resident Life, Life Enrichment, and Nursing staff, ensuring accurate communication of resident needs and trip details.
• Assist residents with boarding, exiting, and securing mobility devices such as wheelchairs and walkers using approved safety equipment and procedures.
• Ensure resident safety and comfort throughout transport, including monitoring passengers during trips.
• Respond appropriately to emergencies or medical situations and follow established community protocols.
• Provide respectful, compassionate service to residents across independent living, assisted living, skilled nursing, and memory care levels.
• Maintain clean, sanitary, and well-maintained vehicles, including disinfecting high-touch surfaces and ensuring passenger comfort.
• Monitor vehicle condition (fuel, tires, brakes, lights, and safety equipment) and coordinate repairs with maintenance staff.
• Follow infection control and safety procedures appropriate for a senior living/healthcare environment.
• Maintain clear communication with staff regarding schedules, delays, incidents, and resident needs.
• Support additional resident services or transportation-related tasks as assigned and coordinate across departments within the CCRC.

Requirements

REQUIREMENTS:

• High school diploma or GED required.
• Minimum of two (2) years of experience working with older adults and individuals with dementia; experience in a Continuing Care Retirement Community (CCRC) preferred.
• Valid Virginia Commercial Driver’s License (CDL) Class C with Passenger (P) endorsement for 16 - 24 passengers, or Class B for larger vehicles, with at least two (2) years of safe driving experience and a clean driving record.
• Must hold or be eligible to obtain a valid Medical Examiner’s Certificate.
• Strong commitment to resident safety and adherence to all applicable traffic laws, regulations, and community protocols.
• Excellent communication, organization, multitasking, and independent decision-making skills.
• Basic computer proficiency; experience with electronic scheduling systems preferred.
• Compassionate, patient, and professional demeanor with a focus on positive resident and family relations.
• Ability to safely assist residents, including lifting up to 50 lbs and performing physical tasks such as standing, walking, bending, reaching, pushing/pulling, and climbing stairs.
• Adequate vision, hearing, and sensory abilities to ensure safe vehicle operation and resident safety.
• Ability to safely operate organization vehicles and related equipment in a senior living environment.

Comprehensive benefit package includes:

• Medical/Dental/Vision Insurance
• Paid Time Off + Six Paid Holidays
• Employee Assistance Program (EAP)
• Employer Paid - Basic Life & AD&D Insurance
• Employer Paid - Short-term and Long-term Insurance
• 403(b) Retirement Savings Plan w/ Employer Contribution
• College Tuition Reimbursement
• Employer Paid - Certification Training
• Legal Resources & Identity Protection Plan

*Benefit offerings vary according to employment status.

EEO/D/V