Permanent contract, based in Paris (1st arrondissement), available from May 2026.
FASHION DIVISION
Fashion is the brand’s original activity. Two Haute Couture collections, six Ready-to-Wear collections, and two capsule collections inspired by sportswear and lifestyle – Coco Beach and Coco Neige – offer a style that captures the spirit of the times and fits seamlessly into women’s daily lives. A dynamic silhouette and accessories are essential elements of CHANEL’s allure and the brand’s timeless codes, instantly recognizable, imagined by Gabrielle Chanel and now interpreted by Matthieu Blazy.
WHAT IMPACT YOU CREATE AT CHANEL
Within the Fashion department, you will join the Client Strategy team, whose mission is to ensure that the Client Fashion Fundamentals are felt at every client touchpoint, fostering a meaningful and unique connection with each client that reflects the singularity of Fashion.
Your position reports to the Fashion Client Strategy Director, the Client Communication Director drives the Global Client Communication strategy on the long-term, aiming to reinforce the engagement of each client within the 360 communication strategy, elevating each client journey while reinforcing CHANEL Fashion difference.
In close collaboration with the Global Orchestration Teams, the intention is to elevate each Collection Campaign, Fashion Moments, Calendar Celebration and Retail openings on the client communication locally relevant touchpoints across one-to-many, social CRM to clienteling channels and embark as well the regions to deliver it in the most relevant and impactful way. As a Client Communication expert, you will ensure the Fashion’s voice, values, and client-centric approach are reflected in every interaction, fostering client loyalty and engagement while supporting business objectives.
Your key missions are:
WHAT YOU WILL BRING
WHAT ENERGIZE YOU & WHAT CHANEL CAN OFFER YOU
The richness of our teams is born from each person’s uniqueness. CHANEL values diversity in all its forms and is committed to treating every application fairly.
During your first interview, we will inform you about the steps of the process.
CHANEL HOUSE
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a wide range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, jewelry, and watches. CHANEL is also renowned for acquiring numerous specialized suppliers, manufacturers, and Métiers d’art, eleven of which are located at 19M, between Paris and Aubervilliers. Dedicated to ultimate luxury, CHANEL is committed to delivering exceptional craftsmanship. The brand has historically placed Creation at the heart of its core values.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
