Job Description

The Supply Chain Customer Delivery Analyst provides financial and analytical support across customer delivery operations. This role partners with Supply Chain Finance, Logistics Operations, Divisional Finance, and other cross-functional teams to improve financial visibility, strengthen forecasting and planning, ensure accurate financial reporting, and identify the underlying drivers of transportation costs and business performance.

What You Will Do:

• Lead and support annual planning, forecasting, and month-end close processes for customer delivery costs.
• Analyze actual results versus plan, forecast, and prior year to identify key cost drivers, risks, and opportunities, and explain rate, volume, mix, and other operational drivers.
• Develop financial models and analyses to support business decisions, cost initiatives, and operational changes, and produce clear financial insights.
• Identify gaps in existing processes and implement improvements that strengthen financial controls and reporting accuracy.
• Support evaluation of carrier, network, customer, and operational cost trends.
• Communicate financial results and cost drivers in a clear, actionable manner to both finance and non-finance audiences.
• Support cross-functional projects requiring financial analysis, modeling, or business-case development, including ad hoc reporting and strategic analysis

Minimum Qualifications:

• Bachelor’s degree in Finance, Accounting, or Economics
• Minimum X years of Finance experience
• Technical skill set should include Microsoft suite with strong proficiency in Excel and Power BI

Preferred Qualifications:

• Strong analytical aptitude, high attention to detail and the ability to work independently
• Result oriented, proactive, and possesses a high level of integrity
• Strong leadership skills with strengths in analytical and communications, handling complexity and organizational sensitivity
• Experience in Supply Chain Finance or Supply Chain
• Strong written and verbal communication skills and interpersonal skills
• Self-motivated, with strong organizational and time management skills
• Must demonstrate overall business acumen and ability to deal with ambiguity
• Strong accounting and financial aptitude