Bosta

CCTV - Ticketing Agent

Bosta  •  Cairo, EG (Onsite)  •  21 hours ago
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Job Description

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Code New 2026PEOP-080

What you’ll be doing

  • Responsible for taking care of CCTVs requests from investigation team
  • Reporting any down cameras to operations and agency responsible for bosta cameras
  • Responsible for accurate timings for CCTV extraction based on scanning action 
  • Monthly hubs visits to check cameras location 
  • Responsible for cameras naming based on hubs layout 
  • Incase of any layout changes - responsible for reporting to hub manager and head of ops

Who are you?

  • Knowledge of complaint management principles, techniques, and best practices.
  • Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
  • Strong problem-solving and decision-making abilities, with a customer-centric approach.
Bosta

About Bosta

Established in 2017, Bosta is a pioneering tech-driven logistics company providing next-day delivery and fast transfer services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE. By leveraging cutting-edge technology and streamlining operations, we are committed to disrupting the logistics industry. Our all-in-one delivery solutions blend innovation with expert knowledge, enabling us to meet the evolving needs of businesses and empower them to grow in a fast-paced market.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Cairo, EG
Year Founded
2017
Website
bosta.co
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