Job Description

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PURPOSE OF THE POSITION

To monitor and operate the hotel’s CCTV system to ensure the safety and security of the property, guests, and staff. The role involves real-time surveillance, incident reporting, and coordination with the security team to prevent and respond to security breaches.

QUALIFICATIONS & EXPERIENCE

• Minimum Grade 12 plus a higher certificate
• A certificate in Security Services, police science, or similar will be an added advantage
• 2 years’ experience as a CCTV operator or in a similar security role
• Familiarity with CCTV systems, access control systems, and security protocols
• Experience with conducting investigations will be an added advantage
• A valid police certificate of conduct not older than 6 months

KEY ACCOUNTABILITIES

• Assist guests with security-related inquiries or concerns when required, directing them to the appropriate personnel if necessary.
• Monitor live CCTV footage of all areas of the hotel, including entrances, exits, public areas, and back-of-house areas, to detect suspicious or unauthorized activities.
• Identify, investigate, and report security breaches or suspicious activities
• Operate CCTV equipment proficiently, including switching out videotapes, memory cards, hard drives, or servers.
• Archive old footage as required and organize archived footage systematically for easy retrieval.
• Conduct regular checks on CCTV equipment to ensure it is functioning properly and report any technical issues to the security supervisor.
• Repair CCTV equipment, whether analogue or digital, ensuring all devices function correctly and efficiently
• Monitor and control access to secure areas within the hotel using CCTV and other access control systems.
• Communicate effectively with the security team and other departments regarding any security concerns or incidents.
• Catalog and store CCTV footage accurately according to company policy, ensuring footage is easily retrievable for future reference.
• Identify and report any suspicious, unusual, or criminal activity to the security supervisor and provide detailed descriptions.
• Record and log all incidents accurately, including time, location, and details of the event.

CLOSING DATE: 16 SEPTEMBER 2026

OL - Authentic, Caring & Passionate

Applicants meeting our requirements are invited to apply. OL Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5994