This position is responsible for supporting camp with business and office duties. They support families with excellent phone and email etiquette and knowledge of camp. They support camp administrators by being very organized and exact with filing, uploading and checking forms and documents. They serve staff and campers by having a timely and organized mail system.

OUR CULTURE: At YMCA of the Rockies, we firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.

ESSENTIAL FUNCTIONS FOR ALL CAMP CHIEF OURAY STAFF:

• Create a safe space for all campers, families, and staff. Promote safe work practices to allow for development and growth for all

• Possess the mental, social, and emotional skills necessary to build rapport and positive relationships, putting camper needs first

• Respond to camper and customer requests for service, troubleshoot problems and develop solutions in a patient and respectful manner

• Contribute to a cooperative and positive camp community, be a team player

• Be responsible for the upkeep of the camp facility and cleanliness of camp. Report any repairs in a timely manner

• Assist other departments as needed

ESSENTIAL FUNCTIONS FOR OFFICE ASSISTANT:

• Assist with all camp office operations such as data entry, filing, organizing, customer service

• Assume responsibility for mail and one-way emails

• Understand all aspects of camp to be able to answer parent/guardian questions

• Assist with work and cleaning projects as needed

• Handle confidential and stressful, situations appropriately

• This position is hourly with a 40-hour work week.

REQUIREMENTS/QUALIFICATIONS:

• Strong organizational, communication and problem-solving skills

• Computer skills, preferably Microsoft Word, Excel and some commercial database knowledge

• Basic office skills, strong telephone etiquette, business equipment knowledge

• Ability to prioritize tasks and efficiently manage time

• All other duties as assigned

GENERAL YMCA OF THE ROCKIES REQUIREMENTS

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions

• Uphold the YMCA of the Rockies Mission, policies, and programs

• Commitment to diversity, equity, inclusion, and anti-racism is required

• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional

• Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff

• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment

• Must meet acceptable criminal background check standards

• Willingness to comply with YMCA and Colorado Department of Transportation rules to be approved to operate YMCA vehicles

• Must have a valid US Driver's license or, if required, a Commercial Driver's License.

• Must have a satisfactory driving safety record (Verified by MVR Review)

• Drivers must complete a YMCA driver training program.

• Bilingual English/Spanish is a plus

• All other duties as assigned

WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Be able to work inside and outside in all weather conditions

• Be able to hike on rugged terrain

• Must be able to lift 25 pounds

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the job.