Job Description

About Skilled US

At Skilled US, we believe in transforming lives through education and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that blends rigorous instruction, career training, and holistic wraparound support. We are a bold, entrepreneurial, and student-first organization driven by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. We move fast, set the bar high, and work relentlessly to meet the evolving needs of our learners and the labor market.

The CCMA Instructor is more than an educator — this role is a mentor, clinical role model, and career coach who delivers the National Healthcareer Association (NHA) Clinical Medical Assistant (CCMA) curriculum to adult learners (18+) entering the healthcare field through Skilled US's 12-week Integrated Education and Training (IET) cohort. This part-time role meets learners where they are and moves them toward the nationally recognized NHA Certified Clinical Medical Assistant (CCMA) credential and entry-level employment in clinical settings. This role is built on hands-on clinical training, where learners learn by doing in a lab environment that mirrors real clinical practice. Anchored in the twelve-module CCMA sequence (CMA-101–CMA-112), the instructor integrates clinical skills, safety and compliance standards,
and professional patient-communication habits the healthcare field demands. Beyond technical training, learners gain the employability skills — reliability, communication, and professionalism — that are essential in both life and work.

The NHA CCMA Credential — Heart of This Role
This is an NHA CCMA instructional role. The instructor delivers all twelve modules of the
Clinical Medical Assistant sequence and guides learners from foundational anatomy and clinical safety through phlebotomy, clinical procedures, pharmacology, and administrative skills, culminating in the NHA CCMA written and practical competency assessments in Week 12.

CCMA modules taught include: Medical Terminology & Anatomy (CMA-101), Infection Control & Clinical Safety (CMA-102), Vital Signs & Patient Assessment (CMA-103), Phlebotomy & Specimen Collection (CMA-104), Clinical Procedures I — Injections & Wound Care (CMA-105), Clinical Procedures II — EKG & Respiratory (CMA-106), Laboratory Skills & CLIA-Waived Testing (CMA-107), Pharmacology & Medication Administration (CMA-108), Medical Law, Ethics & Patient Rights (CMA-109), EHR, Administrative Skills & Billing Basics (CMA-110), Patient Communication & Cultural Competency (CMA-111), and Quality Assurance, Capstone & NHA CCMA Assessment (CMA-112).

• Holds an active, unrestricted clinical credential and maintains current knowledge of NHA CCMA exam content and standards.
• Applies adult-learning principles (andragogy) to a 12-week cohort of adult learners, many of whom are new to the healthcare field, without lowering the credentialing bar.
• Builds a clear pathway from CCMA certification into clinical employment or continued allied-health education.

Key Responsibilities
Curriculum, Instruction & Credentialing

• Plan, prepare, and deliver all twelve NHA CCMA modules (CMA-101–CMA-112) across the 12-week cohort, Monday–Thursday, 4 hours per instructional day.
• Provide hands-on instruction in clinical fundamentals — vital signs, phlebotomy and specimen collection, injections and wound care, EKG acquisition, CLIA-waived laboratory testing, and pharmacology/medication administration.
• Supervise and support learners in the clinical training lab, enforcing OSHA bloodbornepathogen standards, infection control, and patient-safety protocols at all times.
• Administer the NHA CCMA written knowledge and hands-on practical competency assessments at the end of Module 12 (Week 12)
• Instruct on medical law and ethics (HIPAA, scope of practice, informed consent), EHR navigation, and administrative/billing basics.
• Assess learner outcomes and modify instructional processes to meet stated learning objectives for the cohort.
• Maintain and upgrade required clinical licensure/certification through ongoing continuing education
• Represent the Healthcare Programs area and Skilled US with professionalism at all times.

Adult Learner Delivery & Coaching

• Deliver instruction using adult-learning principles (andragogy), adjusting pace, examples, and coaching to a cohort of adult learners entering the healthcare field.
• Provide or coordinate weekly 1:1 coaching (2 hrs/week) that supplements hands-on lab time.
• Reinforce embedded workforce readiness content — financial literacy, resume building, mock interviews — alongside program staff and career navigators during pre-training and ongoing sessions.
• Engage every learner in the learning process and work effectively with a wide range of constituencies in a diverse community.

Clinical Compliance & Employer Engagement

• Maintain a clinical training lab environment that complies with OSHA, CLIA, and infection-control standards.
• Establish and maintain relationships with area healthcare employers and clinical partners to support learner job placement.
• Oversee student job placement assistance, connecting learners with employer partners upon program completion.
• Manage clinical supplies, equipment, and lab resources needed for hands-on instruction.

Program Development, Compliance & Continuous Improvement

• Maintain accurate student records, including attendance, assessments, credential tracking, and Measurable Skill Gain (MSG) documentation in Salesforce.
• Assist in developing and improving the CCMA program in alignment with NHA and industry standards.
• Ensure compliance with state and federal guidelines for workforce-training programs (e.g., WIOA Title II, IET).
• Implement industry best practices for compliance tracking and reporting, and support continuous-improvement initiatives that expand access and outcomes for underserved communities.
• Stay informed on emerging trends in clinical practice, medical assisting scope of practice, and workforce-development methodology.

Student & Community Engagement

• Communicate effectively with students, healthcare employers, and program administrators.
• Support learners in making informed career decisions and achieving long-term employment success in the healthcare field.
• Facilitate mentorship, professionalism coaching, and career guidance.
• Perform additional duties as assigned by the administration.

Qualifications & Skills
Required

• High school diploma or High School Equivalency, and an active, unrestricted credential as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Certified/Registered Nurse Medical Assistant (CMA, RMA, or NHA CCMA), or equivalent allied health credential, with a minimum of 3- 5 years of relevant clinical experience.
• Current CPR/BLS certification.
• Strong understanding of clinical fundamentals, including vital signs, phlebotomy, EKG
• CLIA-waived laboratory testing, pharmacology, and medical law/ethics (HIPAA, scope of practice).
• Ability to supervise and mentor adult learners in hands-on, lab-based clinical environments.
• Verifiable clinical work experience outside of education.
• Strong organizational, interpersonal, communication, and leadership skills.
• Proficiency in computer applications related to instruction, EHR systems, and student management, and willingness to participate in ongoing professional development.

Preferred

• NHA Certified Clinical Medical Assistant (CCMA) credential.
• Prior teaching, training, or clinical preceptor experience.
• Experience with Electronic Health Record (EHR) systems used in outpatient or clinical settings
• Familiarity with WIOA Title II / IET program requirements and compliance-tracking platforms (e.g., Salesforce).
• Bilingual (English/Spanish/Haitian Creole).

Knowledge, Skills & Abilities

• Knowledge of course-delivery processes, adult-learning principles, and curriculum and training design for individuals and groups.training design for individuals and groups.
• Knowledge of assessing learner outcomes and of clinical medical assisting practice and its application to the skills being taught.
• Knowledge of relevant clinical equipment, infection-control policies, procedures, and
  safety strategies to protect patients, learners, and data in the lab setting.
• Skill to implement new strategies and procedures, and to examine and re-engineer existing processes.
• Ability to plan, organize, implement, evaluate, and modify instructional processes, and to coordinate meetings and special events.
• Ability to communicate effectively, both orally and in writing, with a diverse community.

Physical Effort, Working Conditions & Schedule
Physical Effort:
Moderate physical activity, including standing for extended periods, assisting with patient positioning and clinical simulation equipment, manual dexterity for demonstrating clinical procedures, and lifting up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Working Conditions:
Work is performed on-site in a clinical training lab environment. This is a 100% in-person
position; essential duties must be performed in person during prescribed work hours.

Work Schedule:
Part-time, Monday–Thursday, aligned to the 12-week cohort's 4-hour daily instructional block,
plus availability for weekly 1:1 coaching sessions with students. Hours per week vary by cohort
schedule.

Why This Role Is Critical
The CCMA Instructor is a life-changing role — one that doesn't just teach clinical skills, it builds futures. Many learners who step into this program never considered healthcare as a career. With the right instruction, mentorship, and hands-on clinical experience — and a portable NHA CCMA credential in hand — they can complete the program ready to enter the healthcare field with confidence and purpose.
Whether a learner enters the workforce directly or pursues further allied-health education, the CCMA Instructor ensures they are prepared, inspired, and excited for what's next.

Our Core Values:

• Student First: Ensure all interactions prioritize students' needs.
• Respect: Treat others with dignity and fairness.
• Determination: Approach challenges with hard work and resilience.
• Continuous Improvement: Strive for growth and better outcomes every day.
• Gratitude: Demonstrate appreciation for the opportunity to serve our students and community.

This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.