Magellan BPO

CCA3 & SA4 - TEAM BUFFER - 22.05

Magellan BPO  •  Mandaluyong, PH (Onsite)  •  2 months ago
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Job Description

BASIC FUNCTIONS:

Team Buffer will be trained to all LOB's of the account. Will be the go-to person if someone is out for work.

  • Recruitment Coordinator - doing sourcing and forward viable candidates for School, Home Care and Skilled Nursing Facility

  • HR Coordinator - process and facilitate documents needed for onboarding requirements

  • School Placement Coordinator - assign provider for school caseload, open school in system and coordinate with the School and NYC DOE.

  • Administrative Assistant - assisting with documentation for School.

  • Document Coordinator - back office. Attachment of documents.

KEY RESULT AREAS:

  • 2 candidates per job order or 10 per week or 40 per month

  • 21 viable candidates per month

  • DC 60 notes attachment per hour.

  • HR, SPC and AA to be discussed

COMPETENCIES NEEDED:

  • English speaking -Accent neutral

  • Quick learner

  • Attention to Detail

  • Integrity

  • Team attitude

  • Dependability

  • Self-Control

  • Initiative

  • Leadership

  • Effective communicator

  • Critical- independent thinker using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems

  • Judgment and decision-making skills

  • Social Perceptiveness

  • Time Management

  • Active Learning

  • Negotiation skills

  • Learning Strategies

Maintains confidentiality of program and patient information

QUALIFICATIONS:

  • Human resources, full cycle recruiting experience

  • Experience or knowledge of the health care/therapy industry

  • Experience with job boards like LinkedIn, Indeed, etc

  • Knowledge of administrative and clerical procedures and systems (excel)

  • Technologically proficient



Magellan BPO

About Magellan BPO

Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world.

Incorporated in 2005, Magellan Solutions started as an inbound call center and today offers diversified range of services, which include telemarketing, data entry, medical transcription, coding and billing, email and live chat support, technical recruitment, customer service, lead generation and appointment setting, and more. The company serves a number of industries, which include online retail, energy, technology, education, and other service industries. The company’s office is located in Mandaluyong City, one of the high-growth areas in Metro Manila.

Magellan Solutions utilizes the latest telecommunications and call center technologies to provide the most cost-effective, yet fully-redundant system for its clientele. It has technically advanced VoIP equipment and is 100% digital. The flexibility of its system still allows the company to connect to legacy equipment.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Mandaluyong City, PH
Year Founded
2005
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