Magellan BPO

CCA3 - Administrative Assistant - 22.02

Magellan BPO  •  Mandaluyong, PH (Onsite)  •  2 months ago
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Job Description

BASIC FUNCTIONS:

  • Submit prescreened allied health candidates providers to designated Client staffing specialist within forty-eight (48) hours.
  • Needs to be very comfortable speaking to Therapists and should be able to handle pressure and compose self when talking to providers, while maintaining high level of accuracy and detail of work.
  • Provide Client management team with a written status update within forty-eight (48) hours as to the ability, or lack of, to provide necessary submittals to the designated order Agent will be handling multiple administrative task that would be related but not limited to:
  • SESIS Management daily, to ensure cases are received, assigned, imported and match with Infinite Internal system
  • CPSE case verification and data management
  • Responsible to manage that Session First Attend Dates and Last Attend Dates are Received Timely from therapists and recorded in Infinite system as well as SESIS
  • Responsible for transmittal requests and transmittal discrepancies
  • Upload Maps Daily
  • Prepare and submit provider resume on Infinite letterhead when school requests
  • Ensure all technical tasks including billing errors are addressed and managed to avoid billing issues
  • Assisting HR with clerical duties
  • Provide assistance to any department that requires

KEY RESULT AREAS:

  • Follow up providers for School Department
  • COMPETENCIES NEEDED:
    - English speaking -Accent neutral
    - Quick learner
    - Attention to Detail
    - Integrity
    - Team attitude
    - Dependability
    -Self-Control
    - Initiative
    - Leadership
    - Effective communicator
    - Critical- independent thinker using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems.
    Judgment and decision making skills
    - Social Perceptiveness
    - Time Management
    - Active Learning
    - Negotiation skills
    - Learning Strategies
    -Maintains confidentiality of program and
    patient information

    QUALIFICATIONS:

    - Experience or knowledge of the health care/therapy industry
    - Knowledge of administrative and clerical procedures and systems familiarity with the use of MS excel.
    - Technologically proficient able to use multiple tools at the same time.
    - Urgent and professional.
Magellan BPO

About Magellan BPO

Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world.

Incorporated in 2005, Magellan Solutions started as an inbound call center and today offers diversified range of services, which include telemarketing, data entry, medical transcription, coding and billing, email and live chat support, technical recruitment, customer service, lead generation and appointment setting, and more. The company serves a number of industries, which include online retail, energy, technology, education, and other service industries. The company’s office is located in Mandaluyong City, one of the high-growth areas in Metro Manila.

Magellan Solutions utilizes the latest telecommunications and call center technologies to provide the most cost-effective, yet fully-redundant system for its clientele. It has technically advanced VoIP equipment and is 100% digital. The flexibility of its system still allows the company to connect to legacy equipment.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Mandaluyong City, PH
Year Founded
2005
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