Cooper University Health Care

CCA Regional Administrator- CAPE MAY

Cooper University Health Care  •  New Jersey (Onsite)  •  2 hours ago
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Job Description

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more

Short Description

THIS POSITION IS IN CAPE MAY ONLY APPLY IF YOU CAN WORK IN CAPE MAY

The CCA Regional Administrator develops clinic management and supports assigned areas in meeting goals, budgets, and performance metrics including patient access, patient flow, patient satisfaction, revenue cycle and quality metrics, and physician productivity measures. Collaborates with the department/health system’s clinical leadership to ensure performance/quality metrics, patient safety and regulatory compliance are met. Must be able to problem solve issues effectively and efficiently and deescalate. The Regional Administrator should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets

Cooper Care Alliance Regional Administrator is responsible for managing and leading daily operations to achieve business goals, maximize revenue and ensure profitability. The Regional Administrator will guide management staff in CCA Ambulatory offices located in Burlington, Camden, and Gloucester County. Set performance objectives, evaluating and optimizing operational performance. To ensure regulatory compliance and Cooper Care Alliance standards are upheld, in preparing operation and financial reports. Maintaining and/or improving departmental performance metrics through innovative site interventions, best practices and continuous quality improvement methodologies. Regional Administrator is responsible for providing special reports, analyzing, and summarizing data to ensure successful ramping metrics which includes revenue, quality and productivity. Provide direct oversite to a minimum of 3+CCA offices and 10+providers via responsible county. Responsible to ensure cost control are within budget expectations. This role must be willing to travel to responsible site locations more than twice a week to make sure the Medical Director/Practice Management engagement and rounding is met and operations are efficient per site. Responsible for payroll via Kronos, PTO/PTU balance reports and staffing requirements based on productivity.

Develops clinic management and supports assigned areas in meeting goals, budgets, and performance metrics including patient access, patient flow, patient satisfaction, revenue cycle and quality metrics, and physician productivity measures. Collaborates with the department/health system’s clinical leadership to ensure performance/quality metrics, patient safety and regulatory compliances are met. Must be able to problem solve issues effectively and efficiently and deescalate

The Regional Administrator should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Position requires multi-tasking, mediation skills, travel, confidentiality, HIPAA and healthcare experience.

Achieves business goals and revenue targets for 3+more offices within Burlington, Camden, or Gloucester CountiesOversees daily operations, manage budgets, and sets performance objectivesRecruits, trains, and supports general managers as well as conducts regular performance appraisalsCollaborates with marketing team for business, marketing, and advertising plansUphold standards of excellence and service, guaranteeing quality performancePlans, evaluates, and optimizes operations to be efficient and cost-effectiveEnsures CCA standards and procedures are followed.Confirm products and services comply with regulatory and quality standardsPrepare and present monthly, quarterly, and annual statements, analyses, and/or reports of operations and finances.Investigates escalated customer issues, incident reports, and legal actions.Prepares and coordinates continuous quality improvement activities as directed by operational leadership teamLeads transformation of processes to create an optimal patient experience ensuring staff/provider engagement and satisfaction.Regional Administrator is responsible for providing special reports, analyzing, and summarizing data to ensure successful ramping metrics which includes revenue, quality and productivityResponsible for Kronos payroll, PTO/PTU All other duties as assigned

Experience Required

3 years’ experience in healthcare, customer service/ call center Prior supervisory experience must

Education Requirements

Bachelor's degree Preferred

Salary Min ($)

USD $37.00

Salary Max ($)

USD $61.00

Cooper University Health Care

About Cooper University Health Care

Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.

Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.

Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.

Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Camden, NJ
Year Founded
1887
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