Job Description

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, OFFICE OF THE COMPTROLLER

CC PASS Fellow/Intern

SALARY RANGE: $20.00/Hourly – NO BENEFITS

WORK SCHEDULE: Up to 20 hours per week on site, with flexible scheduling based on academic commitments.

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities. We are excited to have you as a part of the City of Baltimore Team!

The Charm City Store Intern will gain hands-on experience in high-volume retail operations, logistics, and government service standards. This role focuses on standardizing business operations, competitive pricing and exploring expanding services for Convention Center cliental, bookkeeping and inventory management.

ESSENTIAL FUNCTIONS

The Charm City PASS Intern will analyze operational processes, identify inefficiencies and assist with data-informed decisions within CCPASS. Under supervision, the intern will provide customer support and manage retail inventory.

• Gather and document business requirements for process improvement and system enhancements.
• Conduct industry research so that CCPASS is competitive in pricing and services offered.
• Identify operational inefficiencies and recommend solutions to improve productivity and reduce waste.
• Monitor and produce report on key performance indicators (KPIs): Shipping times, order accuracy, packaging costs and delivery success rates.
• Support inventory management by analyzing stock levels, turnover rates, and forecasting demand.
• Support packaging tracking during intake and outbound/ pick up or develop a packaging tracking system that is viewable between 2 locations.
• Observe and assist in retail sales support

MINIMUM QUALIFICATIONS

• Education: currently enrolled in a college program (Business Analytics, Logistics/ Supply Chain management, business administration, marketing, or accounting or related field.
• Skills: strong analytical and problem- solving skills. Strong communications skills and documentation skills. Proficiency in MS Excel, and experience with data visualization tools (i.e. Power BI)
• Integrity: Must pass a background check and maintain high standards of confidentiality for sensitive items.

Typical Rewards

• Professional Exposure: Experience in a structured, government- regulated retail environment.
• Mentorship: Potential for academic credit.

ADDITIONAL INFORMATION

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER