Job Description

No Relocation Assistance Offered
Job Number #174160 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Credit-to-Cash (C2C) Team Lead

Location: Mexico City, Mexico

Are you a strategic, numbers-driven financial professional with a talent for leading teams and optimizing financial performance? As the Credit-to-Cash (C2C) Team Lead, you will manage the daily monitoring, communication, and execution of Credit Management, Cash Application, and Collections workflows. Reporting directly to the Credit-to-Cash (C2C) Manager, you will lead a dedicated transactional team to ensure outstanding receivables are collected efficiently, payments are applied accurately within operational timelines, and credit risks are minimized. By combining deep core accounting acumen with robust data reporting, you will confidently resolve complex customer escalations, drive workflow simplification, and protect corporate working capital and cash flow.

Responsibilities

• Portfolio & Collections Strategy: Supervise the accounts receivable aging open items report workflow, guiding the team to execute targeted collection strategies that minimize past-due balances and consistently meet cash velocity targets.

• Cash Application Monitoring: Oversee daily bank clearances and cash posting queues, ensuring receipts are processed accurately while minimizing unapplied cash and operational bottlenecks.

• Credit Risk Management: Direct customer creditworthiness evaluations and financial statement reviews, approving or recommending credit limit updates while controlling orders-on-hold and credit block release operations.

• Internal Controls Alignment: Support annual accounts receivable Sarbanes-Oxley (SOX) compliance protocols, serving as the central team point of contact to coordinate documentation for internal and external auditors.

• Month-End & KPI Metrics: Spearhead the team's month-end process by tracking key performance indicators (including DSO and Overdue %), drafting operational commentary, and delivering closing presentations to senior management.

• Process Automation Coordination: Foster a continuous improvement culture by identifying daily simplification opportunities and partnering with technical teams to implement automated tools like RPA bots and analytical models.

Required Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Logistics, Business Administration, or a closely related field.

• Experience: 3+ years of professional experience operating within Credit-to-Cash (C2C), Accounts Receivable (AR), or Order-to-Cash (O2C) business operations.

• Core Competencies: Extensive hands-on familiarity with global collection practices, automated cash application workflows, and corporate portfolio credit risk management.

• Financial Acumen: Strong financial problem-solving skills with a solid understanding of basic accounting principles, working capital metrics (DSO, aging buckets), and bad debt reserve provision analysis.

• Technical Skillset: Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis) coupled with functional knowledge of enterprise resource planning (ERP) platforms like SAP.

Preferred Qualifications

• Leadership Background: Prior experience formally supervising, coaching, or acting as an operational team lead within a large global or matrixed corporate structure.

• Workflow Transformation: Demonstrated success mapping processes, simplifying transactional models, or navigating enterprise system rollouts.

• Stakeholder Management: Exceptional communication skills with a proven track record of confidently negotiating balance resolutions with external clients and aligning with internal sales and logistics leads.

• Professional Drive: A proactive, self-motivated mindset dedicated to workflow standardization, automation readiness, and cultivating a high-performance team culture.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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