Job Description

No Relocation Assistance Offered
Job Number #175790 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Deductions Analyst

Location: Mexico City

As a Deductions Analyst within Colgate-Palmolive’s Credit-to-Cash (C2C) organization, you will report to the CBS Credit to Cash Jr Team Lead and serve as the critical financial bridge between Commercial CDTs, Local Finance, Logistics, and external customers. In this role, you will drive the end-to-end resolution of commercial, logistics, and pricing deductions to protect internal controls, optimize working capital, and safeguard company profitability. You will leverage data-driven insights to resolve payment exceptions, build strong cross-functional partnerships, and support continuous process improvement and digital transformation initiatives across our Cash-to-Clock workflow.

Responsibilities

• Manage end-to-end deduction workflows by validating claims, tracking open-item aging reports, and issuing accurate credit notes in full audit compliance.

• Lead month-end close activities for deductions, analyze performance against key operational metrics, and prepare clear closing decks and executive commentaries for leadership.

• Partner cross-functionally with Customer Development, Logistics, and Local CDT Finance teams to solve root-cause disputes, clear open items, and recover payments.

• Define and execute continuous improvement initiatives using process automation, AI tools, and workflow simplification to standardize and enhance C2C efficiency.

• Conduct customer account analyses to identify deduction trends, implement corrective actions, and maintain clear visibility on bad debt exposures and P&L impacts.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.

• 2+ years of experience in Accounts Receivable, Deductions Management, Customer Service, or administrative finance/logistics roles.

• Proficiency in Microsoft Excel for data sorting, basic formulas, and reporting.

• Experience utilizing ERP systems such as SAP or Oracle.

• Intermediate to advanced English language proficiency.

Preferred Qualifications

• Demonstrated root-cause analysis and problem-solving skills within a CPG or FMCG environment.

• Strong cross-functional collaboration and written and verbal communication capabilities.

• Familiarity with process automation tools (RPA/BOTs), AI implementation, or continuous improvement methodologies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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