Job Description

No Relocation Assistance Offered
Job Number #175794 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Credit & Collections Analyst

Location: Mexico City

As a Credit & Collections Analyst within Colgate-Palmolive’s Credit-to-Cash (C2C) organization, you will optimize customer credit risk, execute proactive collection strategies, and ensure accurate cash application. In this role, you safeguard internal controls, enforce credit policies, and partner cross-functionally to drive continuous process improvements across our Accounts Receivable portfolio. You will leverage data analytics and financial reviews to mitigate bad debt exposure, accelerate cash flow, and enhance working capital efficiency.

Responsibilities

• Evaluate customer creditworthiness by analyzing financial statements, credit agency reports, and payment histories to establish appropriate credit limits and payment terms.

• Lead proactive collection strategies for a designated account portfolio, driving timely dispute resolutions and managing delinquent accounts to optimize DSO.

• Review and validate deduction claims, supporting documentation, and compliance evidence to process credit notes in full alignment with internal controls and audit standards.

• Participate in month-end close activities by preparing cash forecasting updates, portfolio aging commentaries, and bad debt reserve analyses.

• Collaborate with Customer Development, Logistics, and Local Finance teams to resolve root-cause payment delays and implement digital automation within C2C workflows.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.

• 1+ years of experience in Accounts Receivable, Credit & Collections, Customer Service, or administrative finance roles.

• Proficiency in Microsoft Excel for data sorting, formatting, and basic formulas (e.g., VLOOKUPs, Pivot Tables).

Preferred Qualifications

• Direct experience working with enterprise ERP software such as SAP or Oracle.

• Demonstrated negotiation, dispute resolution, and cross-functional business partnering skills.

• Experience in a CPG or FMCG environment utilizing automated cash-application systems or credit scoring tools.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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