Your job is more than a job
Maintaining the financial health of our community of hospitals and providers, while supporting patients in understanding and managing their healthcare expenses is an essential responsibility of a Biller Associate. You’re a vital liaison for billing activities related to Medicare, Medicaid, and all third-party payors. As you navigate complex billing and insurance requirements, your knowledge of insurance plans, government healthcare programs, and private insurers shines through as does your respect for patient confidentiality and their hard-earned dollars.
You’re not resolving bills. It’s a trust-building thing among providers, patients, and insurance payors as they look to you for expertise and guidance. You love being that go-to person because, in your heart, you realize that you make a difference by ensuring that their claims are processed accurately, and potential financial burdens are minimized. We love the way you think.
Your experiences, knowledge, skills, empathy, team mentality, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this medical biller role.
Maintain responsibility of the timely submission of all hospital claims assigned.
Work daily electronic billing file and submits insurance claims to third-party payers; reviews daily edit reports from the hospital billing system and makes necessary corrections to allow electronic submission.
Review error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission.
Monitor claim rejections for trends and issues and reports findings to supervisor.
Prepare and submit manual insurance claims to third-party payers who do not accept electronic claims or who require special handling.
Coordinate medical record requests as needed.
Document billing activity on the patient account; ensures hospital compliance with all state and federal billing regulations and report any suspected compliance issues to the billing manager and/or Supervisor.
Work with supervision, management, and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department.
Observe best practice processes in billing, follow-up, and customer service activities.
Act in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior.
Adhere to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines.
High School Diploma / GED or equivalent.
1 year of experience in healthcare billing, collections, payment processing, and denial management.
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
