Posting number: IHA 06980 09/03/2026
Department: Colorado Department of Human Services
Division: Admin Solutions
Job classification: Program Management III
Posting type: Open
Categories: Management, Professional, Miscellaneous, Human Services, Business, Program Management
Please note: This recruitment may be used to fill multiple vacancies.
The Colorado Benefits Eligibility and Enrollment Systems team (CoBEES) team manages the technology that is used to deliver human services programs for the people of Colorado, including food, cash, and medical assistance. This includes the Colorado Benefits Management System (CBMS) for benefits case processing and management, PEAK (the public facing application people use to sign up for benefits), and products under the Joint Agency Interoperability (JAI) program. Colorado has a long history of being a leader in the innovative use of technology to provide support services to those in need.
This position is hybrid, with at least two (2) days are required and as determined by business need at the office located at 303 E 17th Ave, Denver 80203.
The role may involve travel within the state for meetings and community engagement activities.
CBMS is the largest technology system in the State of Colorado, used to administer benefits such as Medicaid, SNAP, and TANF, helping people get access to food, healthcare, and other critical supports. This role leads strategic planning for the system, supports program priorities and technology improvement initiatives, manages day-to-day operations, manages vendors, and promotes process improvements that drive early alignment across program areas while mitigating risks. Additionally, this position guides organizational and system transitions, bridging current operations with future-state solutions in support of statewide IT modernization goals. This position must demonstrate excellent leadership, stakeholder engagement, communication, and problem-solving skills and provide outstanding customer service to the programs, county workers, and people of Colorado who depend on CBMS.
This position is a key member of the CoBEES leadership team and a second-line supervisor responsible for overseeing supervisors and/or team leads supporting operational, programmatic, and project-based work. Supervisory responsibilities include workforce planning, performance management, coaching, resource allocation, and ensuring alignment with organizational goals and priorities.
This position has combined accountability to the Colorado Department of Human Services (CDHS) and Colorado Department of Health Care Policy and Financing (HCPF) for the successful day-to-day management of CBMS. While the position is housed in CDHS, there is a dotted line reporting to HCPF as well.
Strategy, Planning, and Stakeholder Engagement. Leads strategic planning, stakeholder engagement, governance, and organizational change efforts for CBMS by coordinating cross-functional initiatives, driving system and process improvements, and aligning operational priorities with departmental and statewide technology goals to improve efficiency and service delivery.
Vendor and Contract Management. Leads vendor oversight, contract compliance, governance, and continuous improvement efforts by managing vendor performance, resolving operational issues, supporting compliance initiatives, and ensuring alignment with organizational, security, and technology standards.
Project and Portfolio Coordination. Directly supervises operational teams and provides portfolio-level coordination and governance for CBMS initiatives by managing project intake, prioritization, sequencing, governance activities, and release readiness to ensure alignment, transparency, and effective execution across programs.
Budget, Resource, and Workforce Management. Manages budget, workforce planning, and resource allocation for CBMS by overseeing funding, staffing strategies, and contracting activities to ensure operational needs are met and program objectives are supported within financial and procurement constraints.
Other Duties as Assigned. Performs additional duties as assigned in support of CoBEES leadership priorities and participates as a member of the leadership team to address emerging operational, strategic, and organizational needs.
Ten (10) years of demonstrated relevant experience in the following:
Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
Serve the needs of the State of Colorado through a number of subdivisions. The Colorado Judicial, Legislative, and Executive branches form the government for the State of Colorado. "A Career should be about believing in what you do and making a positive impact on your community. That is a career that makes you proud; that is a career with distinction."- Mary Mullarkey, Chief Justice of the Colorado Supreme Court.
