Job Description

The Central Australian Youth Link-Up Service (CAYLUS) is a
division of TCAC working across Central Australia to reduce the supply, demand
and harm associated with volatile substance use (VSU) and other substances
impacting young people and families.

The Regional Coordinator Community and Youth Development wi ll be responsible for the coordination, development and delivery of
CAYLUS programs across assigned regions of Central Australia. The role exercises significant delegated authority to establish program priorities, lead implementation, and ensure
achievement of agreed outcomes in collaboration with CAYLUS Managers.

The position leads strategic regional development and the
response to volatile substance use and related community safety issues. The coordinator
is also responsible for coordinating multi-agency responses, stakeholder
engagement, and program performance across remote communities.

The role has direct responsibility for program coordination,
oversight of resources, capacity building and supervision of community-based
staff where relevant, and contributes to organisational planning, reporting,
and continuous improvement.

The coordinator can be based in either Alice Springs or
remotely, if remote, CAYLUS provides fully subsidised housing.

As part of your role, you will be working with children,
people with a disability and people who are vulnerable. It is your obligation
to always ensure their safety and report any concerns in line with our duty of
care obligations. We have zero tolerance when it comes to abuse of any kind and
will take disciplinary action, including and up to termination of employment,
should we determine that abuse has taken place or there has been a failure to
report any suspected or alleged abuse.

Responsibilities

• ·Regional Program Leadership and Delivery.
• ·Stakeholder Leadership and Coordination.
• ·Workforce Leadership and Supervision.
• ·Program Resources and Budget Management.
• ·Service Coordination and Case Oversight.
• ·Policy, Reporting and Organisational
  Contribution.
• ·Assist with achieving quality management
  objectives across the organisation.
• ·Assist with achieving safeguarding objectives
  across the organisation.
• ·Assist with achieving compliance objectives
  across the organisation.
• ·Other reasonable duties as required.

Major Accountabilities

Accountabilities

Performance indicators

• · Regional
  Program Leadership and Delivery.
• · Regional
  strategies responding to emerging and volatile substance use trends are
  implemented in collaboration with communities and key stakeholders.
• ·Youth service providers across the region receive
  coordinated support, guidance, and capacity-building to achieve program
  objectives.
• ·Program policies, procedures, and reporting
  requirements are consistently applied across the region.
• ·Emerging community and service delivery issues
  are identified and addressed within agreed timeframes.
• ·Regional program targets, funding
  deliverables, and outcome measures are achieved.
• ·Effective
  partnerships with communities, service providers, and stakeholders are
  maintained to support program delivery.
• · Stakeholder
  Leadership and Coordination.
• ·Active
  and effective stakeholder engagement.
• ·Coordinated
  multi-agency responses delivered.
• ·Strong
  and sustained partnerships maintained.
• ·CAYLUS
  appropriately represented externally.
• ·Improved
  service coordination outcomes.
• · Workforce
  Leadership and Supervision.
• ·Staff performance effectively managed.
• ·Recruitment processes completed appropriately.
• ·Workforce capability strengthened.
• ·Staff supported and supervised.
• ·Teams
  operate safely and effectively.
• · Program
  Resources and Budget Management.
• · Budgets
  managed within limits.
• ·Compliance requirements met.
• ·Resources effectively allocated.
• ·Assets maintained appropriately.
• ·Accurate financial input provided.
• · Service
  Coordination and Case Oversight.
• ·Timely
  responses to volatile substance use delivered.
• ·Strong
  referral pathways maintained.
• ·Accurate
  case documentation.
• ·Effective
  service coordination.
• ·Safe
  and appropriate responses ensured.
• · Policy,
  Reporting and Organisational Contribution.
• · High-quality
  reporting delivered.
• ·Proactive
  and constructive engagement with CAYLUS Managers.
• ·Executive Managers supported with advice.
• ·Compliance obligations met.
• ·Policy input provided.
• ·Continuous improvement supported.
• · Comply
  with relevant policies and procedures.
• ·Is familiar with relevant policies and
  procedures and works within the bounds of these.
• · Assist
  with achieving quality management objectives across the organisation.
• ·All work-related actions and behaviours are
  aligned with the organisations mission and values.
• ·Actively participate in and promote a
  continuous improvement culture across the organisation.
• ·Understand and comply with organisation
  policies and procedures.
• ·Maintain organisation and client records in
  accordance with legislative and organisational policy requirements.
• ·Ensure all decisions made in the course of
  your duties are transparent and align with organisational policy and
  procedures.
• ·Assist clients to provide feedback when
  required.
• ·Contribute to QMS area audits as required in a
  timely manner.
• ·Contribute to implementing change when
  identified through the QMS as required.
• ·Provide feedback on the QMS as required.
• · Assist
  with achieving safeguarding objectives across the organisation.
• ·Report any concerns or suspicions of abuse of
  children, people with a disability or vulnerable peoples in line with duty of
  care and mandatory reporting obligations.
• · Assist
  with achieving compliance objectives across the organisation.
• ·Maintain own records and manage Employment
  Hero compliance for staff, where applicable.
• ·Maintain current certifications (Driver’s
  Licence, Working with Children (Ochre Card), Police Check, and where
  relevant, RN Registration, White Card and First Aid Certificate etc.) and
  upload evidence in Employment Hero.
• ·Complete probation reviews (6, 12 and 22
  weeks) within the approved timeframe.
• ·Read and acknowledge all relevant policies in
  Employment Hero.
• · Other
  reasonable duties as required.
• ·Additional tasks that may arise from time to
  time are completed within the required timeframe and to a suitable standard.

Relationships

Internal

• ·CAYLUS Management
• ·CAYLUS Staff
• ·Youth, Families & Community Safety
  Division
• ·Social Services Division
• ·Community Centre Division
• ·Office of the Chief Executive
• ·Family Violence Prevention Division
• ·Tangentyere Human Resources
• ·Tangentyere Finance

External

• · Youth
  Service Providers
• · Other
  Community Services
• · Regional
  Councils
• ·Government Agencies
• · Community
  members, particularly youth and community leaders
• ·Rehabilitation and Health services

Competencies

Tangentyere core competencies

• ·Commitment
• ·Teamwork
• ·Communication
• ·WHS
• ·Cultural Awareness

Qualifications and Selection Criteria

Required

• ·Demonstrated experience in leading community
  development, youth, AOD or related programs.
• ·Demonstrated experience operating in remote
  Aboriginal communities, preferably in Central Australia, with an understanding
  of community governance, cultural protocols and service systems.
• ·Proven experience in the design, coordination
  and delivery of complex programs, including responsibility for planning,
  implementation, monitoring and evaluation.
• ·Demonstrated experience in workforce
  coordination and performance oversight, including supporting capability
  development in teams.
• ·Proven ability to work with delegated authority
  to make operational decisions, set priorities and contribute to program
  outcomes.
• ·Demonstrated experience in stakeholder
  leadership and interagency coordination, including negotiation and
  representation in formal settings.
• ·Demonstrated ability to develop, implement and
  maintain program systems, work plans and reporting frameworks.
• ·Experience in budget monitoring, resource
  management or contribution to funding submissions and reporting requirements.
• ·Strong analytical skills, including the ability
  to interpret data and apply it to program improvement, reporting and
  decision-making.
• ·Highly developed written and verbal
  communication skills, including preparation of reports, briefs and
  documentation.
• ·Demonstrated ability to work in a culturally
  safe, respectful and informed manner with Aboriginal people.
• ·Ability to work independently across remote
  locations, including travel and extended stays in community.
• ·Current NT Drivers Licence, NT Working with
  Children (Ochre) Card, and satisfactory Police Check.

Desired

• ·Relevant qualification in Community Development,
  Social Work, Youth Work, Public Health or related discipline or equivalent
  extensive experience.
• ·Experience in volatile substance use (VSU),
  alcohol and other drugs (AOD), or youth justice-related service delivery or
  coordination.
• ·Local Indigenous language skills relevant to
  Central Australia.
• ·Experience working across multiple funding
  streams and reporting frameworks.
• ·Experience supporting or leading Aboriginal
  workforce development initiatives.