Job Description

Who We Are:

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

What We Offer:

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Accrued General Purpose Time (GPT)
• Eight company-paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents

About the Role:

• Coordinate business office operations that support the Cath Lab and Office-Based Lab (OBL).
• Serve as a liaison between clinical teams, revenue cycle, and administrative departments to ensure seamless patient care and business processes.
• Support patient scheduling, insurance authorizations, billing coordination, and financial services.
• Help optimize operational efficiency while delivering an exceptional patient experience.

How You'll Drive Our Mission Forward:

• Coordinate procedure scheduling and verify provider orders and supporting documentation.
• Obtain and monitor insurance authorizations and pre-certifications for scheduled procedures.
• Communicate with coding and revenue cycle teams regarding procedure updates and billing information.
• Track insurance claims and assist with denial resolution and appeals.
• Prepare patient cost estimates and collect patient financial responsibility in accordance with company policies.
• Assist patients with payment arrangements and answer questions regarding their accounts.
• Monitor outstanding balances and support collection efforts after claims processing.
• Collaborate with front office and clinical staff to ensure efficient workflows and excellent customer service.
• Maintain accurate documentation and ensure compliance with organizational policies and procedures.

What Makes You a Great Match:

• High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferred.
• Experience in a healthcare business office, revenue cycle, Cath Lab/OBL, or medical practice setting preferred.
• Knowledge of insurance verification, prior authorizations, medical billing, coding, denial management, and patient collections.
• Familiarity with Cath Lab/OBL workflows and reimbursement processes is preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work collaboratively with clinical, administrative, and revenue cycle teams.