Job Description

Omni Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Amica Mutual Pavilion, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels.
Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Sales Manager - Catering
Essential Functions:
Prospecting

• Responsible for prospecting all assigned catering market segments and assigned local business.
• Achieve revenue goals as assigned by the Director of Sales & Marketing.
• Prospect catering deployed accounts as assigned, based upon target markets.
• Generate leads from proper prospecting, outside sales calls, networking. Track the Status of all leads surfaced.
• Responsible for booking and detailing all In-house Weddings.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Merchandise function space and attain maximum room rental wherever appropriate.
• All proposals and contracts are to be delivered within 24 hours.
• Understand and follow all guidelines relating to catering merchandising, space release and “free sell” opportunities.
• Continuously refine product/concept offering.
• Maintain aggressive weekly phone/site solicitation.
• Active involvement in industry-related activities.
• Provides hotel site inspections when necessary
• Achieve budgeted catering revenue goals.

• Monitor reader board service for new sources of business.
• Review contracted resumes and banquet event orders for all your clients prior to arrival.
• Verifies all blocked space in Delphi and details prior to executing a contract.
• Ensure that files are correctly turned over from sales to conference service.
• Entertains clients to establish closer working relations as needed and recommend special outside services when required.
• Participate in final pre-con meetings prior to conference when necessary.
• Monitor their clients when in-house
• Provide and deliver all required banquet information for staff meetings, reservation group cut-off meetings, BEO meetings, resume review meetings when necessary.
• Maintain files and current trace dates, accurate history, and all relevant booking activity.
• Actively participate in trade organizations, local social and civic groups.
• Participate in the ongoing forecasting process.
• Is current and abides by all sales office procedures and systems.
• Participate in weekly Sales meetings.
• Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.
• Recommend improvement of facilities and services as needed.
• Develop plans and actions, for the administrative assistant/coordinator, that are congruent to his/her future goals.
• Prepare quarterly Action Plans.
• Regularly visit competitive hotels and report findings.
• Perform any other duties assigned by direct report.

Tools and Equipment:
• Computer, printer, copier, telephone, writing instruments,
File folders, filing cabinet, Microsoft Outlook, Delphi FDC, and Opera

Working Environment:
• Exterior of hotel with exposure to weather conditions
• Interior of hotel, in normal office conditions.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.