Catering Sales Manager
& Compensation Plan
5-Unit Casual Dining Group — Jacksonville, FL
We own and operate five casual dining restaurants across the Jacksonville market. Catering is a channel we know has significant untapped potential — we do some today, but we're effectively building this business from the ground up. We're hiring our first dedicated Catering Sales Manager to own that build.
This is a sales and business development role. You'll prospect, close, and grow recurring catering accounts across Jacksonville, then coordinate execution with our restaurant teams. You won't be packing boxes or driving deliveries — our restaurants handle that. Your job is to fill the pipeline, manage the customer relationship, and make sure each event lands cleanly with the right store.
What You'll Own
• New business development: Build the catering channel from the ground up. Outbound prospecting, networking, and closing across all relevant segments.
• Account management: Convert one-off orders into recurring relationships. Maintain the CRM, manage repeat order cadence, build referrals.
• Logistics coordination: For every booked event, partner with the assigned restaurant's GM and kitchen team to communicate timing, menu, headcount, delivery details, and special requests. You quarterback it; they execute.
• Local partnerships: Build durable relationships across the segments below — recurring revenue is the goal, not just one-time events.
• Brand presence: Represent us at chamber events, sponsorship activations, tastings, and community functions.
• Reporting: Weekly pipeline review and monthly catering P&L review with ownership.
Target Segments
You'll have wide latitude on where to focus. Priority segments include:
• Schools (K–12, private, charter) and youth sports organizations
• Local and professional sports teams (Jaguars, Jumbo Shrimp, Icemen, plus minor league and youth competitive)
• Churches and faith organizations
• Breweries and local businesses needing food partners
• Corporate offices, professional services (law, accounting, real estate), and healthcare/hospital systems
• Weddings, rehearsal dinners, and social events
A Typical Week
• Mornings: outbound prospecting, follow-ups, proposal building, CRM hygiene.
• Midday: in-person meetings — school athletic directors, church administrators, brewery GMs, corporate office managers, HR contacts.
• Afternoons: coordinating upcoming events with restaurant GMs, menu planning with culinary, networking events.
• Some evenings/weekends: sponsorship activations, large events, tournaments, community functions.
Who You Are
• 3–7 years in catering sales, restaurant catering management, F&B B2B sales, or events sales. Restaurant-side catering experience is a strong plus.
• Track record of building or growing a catering pipeline — you can talk specifically about accounts you opened and revenue you drove.
• Comfortable cold-calling, walking into a school front office, working at a chamber event, and following up relentlessly.
• Organized: you can run a CRM, manage 30+ open opportunities at once, and not let things fall through cracks.
• Strong communicators write clean proposals, gives the kitchen what they need to win, and keep clients informed.
• Self-directed. Most of your time is out building the business, not waiting at a desk.
• Existing Jacksonville relationships are a plus but not required.
• Valid Florida driver's license, reliable vehicle, flexibility for some nights and weekends.
What Success Looks Like
• First 90 days: CRM stood up, top 100 target accounts identified, 30+ active conversations open, first 10 booked events delivered cleanly. Catering process documented.
• Month 6: Catering pacing toward $100K+ annualized. 5+ recurring accounts producing monthly orders. Strong feedback loop with restaurant GMs.
• Year 1: $250K in net catering revenue, 15+ recurring accounts, a real and measurable channel that the business can scale further.
MISSION:
To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members.
VISION:
We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors.
VALUES:
🔑 Integrity
We will be open and honest in all activities. We will always do the right thing.
🌟 Guest Focus
We are engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to our guests.
🤝 Respect
We value the team, and the guests, while embracing diversity and treating individuals with courtesy and politeness in all interactions.
🏙️ Community Volunteerism
Our business decisions are guided by a shared commitment to being active and responsible members of the communities in which we work and live.
🛡️ Loyalty
We are dedicated to the mission of Legacy Restaurant Group, and we are all personally accountable for upholding and advancing its vision.
🚀 Pursuit of Excellence
We will seek excellence in everything we do in an effort to create an extraordinary culture that achieves the highest levels of success by all performance measures.
The success of our restaurants is a direct reflection of the talent and dedication of our extraordinary team members.
From the kitchen to the dining room, every team member plays a vital role in our pursuit of the perfect guest experience. We are committed to attracting the best in the industry while treating each person with respect and dignity. You will be entering an environment where your hard work truly makes a difference and helps us in our pursuit of exceptional quality. We value the skills, strengths, and perspectives of our diverse team, and depend upon each other to cultivate an atmosphere that is disciplined as well as rewarding. We are continually sharing ideas and learning in order to improve our organization and ourselves.
Hospitality is a key ingredient for creating an exceptional dining experience, and great hospitality begins with a simple smile and genuine warmth. Smiles not only impress and welcome our guests, but also energize our teammates.
We approach food and service as an art form requiring grace, finesse, and sophistication. Acting with care ensures that efficiency never becomes haste and quality never suffers for convenience. Through thoughtful presentation of oneself and our food, we show respect for our ingredients, our buildings, our guests, and our colleagues.
Attention to detail is most important in hospitality and service. Often times the smallest things are the most memorable part of a guests visit. Every detail contains an opportunity to leave a lasting impression.
We hope your time with us will be fulfilling on many levels. It is our sincere wish to share the message of hospitality with you as a tool not only for the restaurant, but also for your daily life.
