Job Description

You’ll be responsible for sales and operations of the catering and private dining departments, and
spend your primary time on direct selling. You’ll act as the liaison between the restaurant and the
hotel, and between the client and banquet operations. You will also handle room blocks for the social market.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Actively understand and implement the sales process as outlined in the Shopper’s Report.
• Maintain appropriate balance of account maintenance, prospecting for new business, and
build profitable relationships with clients.
• Produce marketing plan and assist in developing the annual sales budget with the
restaurant team. Implement a monthly action plan in order to meet and exceed the
budgeted sales goals.
• Complete weekly, monthly, quarterly, and annual production reports; as well as weekly and
monthly sales activity reports.
• Assist the Director of Catering in developing specific goals and strategies in assigned
territory to positively impact revenues.
• Thorough knowledge of property, space, capacities, concept, and food style (menus).
Review and update menus, packages, and upgrades as requested to satisfy client needs
and to maximize revenue.
• Be familiar with the hotel’s competitive set and shared accounts.
• Effectively cross-sell with sister restaurants and hotels for referral business.
• Communicate a clear sense of strategic direction and goals for assigned territories and
markets.
• Maintains accurate and thorough notes and traces for accounts within the PMS and
Catering Database.
• Create appropriate sales collateral and tools for the department.
• Join and attend appropriate market organizations.
• Adhere to the “Sundown Rule” for all client correspondence.
• Supervise execution of banquets on occasion.
• Expertise of the restaurant’s overall layout, rate structure, and capacities.
• Assist with additional reports and/or special projects as assigned.

SPECIFIC EXPERIENCE WE'RE SEEKING:
• You’re highly creative, with strong sales and interpersonal skills.
• A minimum of 2 years of hospitality experience, ideally within a restaurant or related
banquet setting.
• Previous structured sales training course is a plus.
• You’re current on industry trends, and you seek creative ways to infiltrate markets and
accounts.
• Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
• Well organized, detail-oriented, with excellent follow-up skills.
• You’ve got great communication skills both internally and externally.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education and/or Experience: A minimum of 2 years of hospitality experience, ideally within a
restaurant or related banquet setting.
Language Skills: Ability to read, write, and verbally communicate effectively and professionally
with other business departments, guests, and vendors. Ability to diplomatically deal with difficult
situations and people, while exhibiting a consistent level of professionalism.
Physical Demands: While performing the duties of this job, the employee is constantly required
collate/file, use a keyboard, dial, sit, stand, walk, see, hear, write, and speak. The employee is
frequently required to bend, climb stairs, balance, reach, stretch, handle (hold, grasp, turn, or
otherwise work with the hand or hands), and finger (picking, pinching, fine manipulation). The
employee is occasionally required to crouch, kneel, squat, twist, push, and pull. The employee is
constantly required to lift and/or move up to 10lbs, frequently lift and/or move up to 25lbs,
occasionally lift and/or move up to 50lbs, and minimally lift and/or move up to 75lbs.
Mental Demands: While performing the duties of this job, the employee is constantly required to
produce detailed work, use verbal and written communication, have customer contact, handle
multiple concurrent tasks, and constant interruptions. The employee is frequently required to use
math and reasoning skills, and will occasionally give presentations.
Work Environment: While performing the duties of this job, the employee may be continuously
exposed to noise, moderately exposed to heat and use of tools/equipment, and occasionally
exposed to odors, fumes, dampness, and dirt.

Please note: management reserves the right to change, modify, and/or alter any of the duties
listed above to meet business demands