Crescent Hotels & Resorts

Catering Sales Manager

Crescent Hotels & Resorts  •  Newark, NJ (Onsite)  •  2 months ago
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Job Description

The Catering Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing the property’s catering department as the preferred catering and events location.

Essential Job Functions

  • Maintain a warm and friendly demeanor at all times
  • Meet or exceed budgeted catering sales goals
  • Accurately forecast catering revenues for the following month
  • Analyze short-term fluctuations and direct selling activities to maximize revenues
  • Prepare catering sales plan for the following year
  • Produce sales department reports in a timely manner
  • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
  • Use company-wide tools, systems and applications without exception
  • Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals
  • Know which accounts and/or market segments produce effective catering business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed
  • Know SWOT of property and competitive set
  • Demonstrate commitment to superior guest service through personal response to guest needs
  • Conduct site visits, coordinating with all departments for event spaces

Experience and Education:

Minimum one year sales experience in hospitality or catering manager experience

Experience with Delphi FDC or Sales Pro

Experience with brand's PMS and sales related applications

Proficient in Microsoft 365 or similar computer applications

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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