Job Description

Join the Sodexo Campus team, where your creativity and leadership will bring campus events to life.

Sodexo’s Campus Segment is seeking an experienced Catering Manager 2 to support and elevate catering operations at Merrimack College, a private Catholic Augustinian institution in North Andover, Massachusetts. Founded in 1947, Merrimack has grown into a dynamic, student-centered community known for academic excellence, experiential learning, and a strong culture of service. The College hosts a wide range of academic, social, and professional events throughout the year—creating a strong demand for exceptional dining and catering services that enhance the overall campus experience.

The Catering Manager 2 is responsible for the planning, coordination, and execution of all campus catering services. This role ensures each event is delivered with the highest level of quality, hospitality, and professionalism expected by Merrimack College Dining. Working collaboratively with Dining leadership, campus partners, and clients, the Catering Manager oversees event logistics, staffing, and financial processes to ensure seamless execution, operational efficiency, and an outstanding guest experience.

What You'll Do

• Manage all aspects of campus catering operations, supporting events ranging from small meetings to large-scale functions, including student programs, academic ceremonies, admissions events, and external conferences.
• Coordinate event logistics, including setup, service timelines, staffing, equipment, and event flow, ensuring flawless execution.
• Lead, train, and supervise catering staff, providing on-site direction and ensuring consistent service excellence and professional presentation.
• Partner with culinary teams to ensure menus are executed to standard, including presentation, quality, portioning, and timely service.
• Support catering billing and administrative processes: review BEOs, verify charges, prepare invoices, and track billing accuracy across internal and external clients.
• Maintain catering inventory, equipment, and supply levels; ensure all activities comply with health, safety, and sanitation standards.
• Build strong campus relationships through communication, responsiveness, and the ability to adapt to changing event needs in a fast-paced, event-driven environment.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Prior experience in catering, hospitality management, or high-volume food service, ideally in a higher education or similar institutional environment.
• Strong organizational skills with the ability to plan, prioritize, and manage multiple events simultaneously.
• Excellent communication and customer service abilities, with experience leading and motivating service teams.
• Proven attention to detail in event planning, execution, and financial processes, including billing and BEO accuracy.
• Ability to thrive in a dynamic setting requiring professionalism, flexibility, and hands-on involvement.
• Availability to work a varied schedule, including evenings and weekends based on event needs.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED

Minimum Management Experience - 1 year