Northwell Health

Catering Associate

Northwell Health  •  Richmond, VA / Staten Island, NY (Onsite)  •  18 hours ago
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Job Description

Performs activities supporting preparation and service of food, delivery and collection of food and supplies, operation of machinery, and department sanitation.

Job Responsibility

  • * Stocks workstations and mobile cares with service ware, condiments and perishable and non-perishable food items prior to each meal service period.
  • * Cleans and replenishes carafes for hot beverage service for each meal service period.
  • * Rotates and checks expiration dates of all food items according to department policies and procedures.
  • * Identifies patients by name and date of birth at each interaction per hospital and regulatory guidelines.
  • * Distributes printed menu and diet information cards to patients prior to first meal service.
  • * Assists patient with menu selections. Communicates if requested items are inconsistent with diet order and makes recommendations for appropriate alternatives.
  • * Obtains patient menu selections, assesses and modifies selections for therapeutic appropriateness per Nutrition Care Order, as needed.
  • * Communicates with nursing staff to identify any changes in Nutrition Care Order prior to meal service period. Communicates any concerns regarding patient meal service to appropriate clinical staff member
  • * Tallies hot and cold food items and communicates needs to production staff within established timeframe prior to scheduled assembly.
  • * Assembles tray in designated area according to daily assignment sheet, Nutrition Care Order and patient menu selections.
  • * Performs catering rounds after delivering meal trays at each meal service.
  • * Distributes and collects patient trays. Delivers late trays / rush trays to units, as needed.
  • * Notifies management of any issues during meal service including, but not limited to, shortages, unacceptable quality, and substitutions.
  • * Informs Dietitian of any patient related issues including, but not limited to poor food intake, diet order discrepancies, and food allergy concerns.
  • * Cleans pantry according to established guidelines. Follows proper procedures for cleaning and sanitizing kitchen equipment/ surfaces.
  • * Ensures proper storage of all food items, with proper labeling / dating. Discards expired products.
  • * Removes waste from plates and service ware. Stacks washable items for dishwasher and operates dishwasher according to department guidelines.
  • * Delivers clean service ware to designated areas.
  • * Delivers floor stock and nourishments to patient floors. Completes floor stock/nourishment record forms for each unit daily. Deliver snacks directly to patient at designated times.
  • * Returns census/diet list, snack list, floor stock record forms and supplement lists to designated location.
  • * Collects and returns all food, condiment, and mobile food carts to kitchen after each meal service period.
  • * Maintains safe and sanitary environment by cleaning up spills and using appropriate safety signage. Immediately notifies management of any unsafe conditions.
  • * Cleans and sanitizes mobile food trucks, workstations counters/shelves, refrigerators, wire racks, etc and uses cleaning chemicals according to established policies and procedures. Notifies management of any chemicals not properly labeled.
  • * Answers department telephone in a professional and courteous manner.
  • * Records telephone requests in appropriate log and processes requests for meal trays, special request items and/or Nutrition Care Order changes. Delivers items within established timeframe.
  • * Generate and file reports, as assigned.
  • Performs related duties as required.

*ADA Essential Functions

  • Walking, standing, bending, pushing and pulling of trucks.
  • Lifting of supplies 20 lbs or less.

Job Qualification

  • High School Diploma or equivalent, required.
  • Prior related food and/or dietary work experience, preferred.
  • Ability to communicate effectively in English (verbally and in writing).

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. 

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Lake Success, NY
Year Founded
1997
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