Full time
Day Shift
Position Purpose:
Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery, answering the phone for patient wants/needs, and processing of soiled equipment and utensils through the dish machine or by manual washing.
What you will Do:
Assembles and delivers meal trays to patient care units, including late trays, room service meal trays, and nourishments for general and therapeutic diets.
Washes and sanitizes soiled pans, dishes, utensils, and other equipment.
Sets up and maintains food serving areas according to department guidelines. Notifies appropriate staff of any shortage in food to avoid interruption in service.
Prepares and serves all food items according to therapeutic diets, standardized recipes, menus and service guidelines including quality and appearance.
Follows HACCP techniques and other food safety guidelines in preparation, storage, handling, and holding of all food items including leftovers.
Covers, dates, and labels all food items in storage. Rotates food products and other items on a “first-in, first-out” basis.
Hours/Schedule:
days
Minimum Qualifications:
Education:
High school diploma or equivalent certificate preferred.
Special Skills, Competencies, and Aptitudes
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure.
Computer Skills: Possesses necessary skills to effectively operate hospital’s admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, or oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status.
Completes Mandatory Reporting: Dependent Adult Abuse requirement
Position Highlights and Benefits:
Education Assistance offered
Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
Competitive wages; including weekend and night differentials
Generous paid time off program
Retirement Savings program with employer match starting on Day 1
Ministry/Facility Information:
MercyOne North Iowa Medical Center provides expert health care to 15 counties.
MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.
With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.
MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.