Job Description

The role:

At aCommerce, the Category Head will be responsible for managing a larger team of Key Account Managers and developing our FMCG category, channel and operational knowledge, delivering on aCommerce and client's revenue target, driving business growth, managing high level internal and external relationships, taking the lead on driving new business growth engine initiatives.

The ideal candidate will have the ability to function in a role as a key business driver and should be equipped with an excellent understanding of online and offline business concepts, practices and procedures. We are looking for someone entrepreneurial with strong leadership, problem solving skills, initiative and outside the box thinking ability. The role will require a combination of string leadership, financial, business development, account management, and team management skills. Additionally, the Category Head will be responsible for building a strong account management team, developing our next generation of leaders in aCommerce.

Responsibilities:

Performance Management

• Deliver financial performance, team performance to achieve internal target and ensure partner target is align and achieve
• Budget and KPI setting to team
• Responsible for financial models and key financial guideline (i.e. Take rate, %GMV) for business & provide ad-hoc financial analysis
• Assist in developing and driving the pricing strategy of the organization
• Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share
• Ensure all clients and channels are successfully on-boarded on time and within plan and reach to budget
• Facilitator as well as challenger in Internal Control discussions within the organization; identify business and process risks and implement planned control measures to mitigate

Partner Relationship

• Develop partner relationship including clients, channel, industry partner
• Develop new initiative, partner models and activities to expand our partner business and aCommerce cooperation
• Able to help team translate partner constraints and propose win-win solution

Business Development

• Develop strategic direction and plans for the company with regards to all commercial functions in assigned category
• Pitching new potential client brands and designing effective e-commerce solutions for them in the proposal phase
• Working closely with Solution Design and Business Development to manage new and current partner revenue model
• Agree to final SOW commercial condition

Team Management

• Managing account managers team across various levels
• Cultivate an aCommerce DNA to the team
• Identifying and coaching members of your team to take on higher levels of responsibility and deliver consistently high value

Technical Qualifications:

• 7-10 years of related working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Previous experience in online business in trading, merchandising, brand management, or trade management
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.