Job Description

Location: Bryanston

Qualification: Bachelors’ degree or BCom

Experience: 3-5 years’ in Key Accounts Management experience with preferable direct experience within Shoprite, Spar, Wholesale and Massmart

Closing date: 14 July 2026

We’re now looking for 3 Category Account Managers for each of the following customers: Shoprite, Spar & Massmart within our Sales team. The roles are responsible for developing and implementing annual key customer plans that are aligned with overall business and customer strategies, while driving sustainable growth, improving customer penetration and achieving profitable sales objectives.

A day in the life of a Category Account Managers:

• Develop and execute a clear Key Account Management strategy covering customer portfolio, product priorities, supply alignment, route to market and sales channels to grow penetration within assigned customers and countries, while improving the overall competitive position of the business.
• Define customer-specific business objectives, joint business plans and market strategies, and establish clear measures to evaluate performance, identify risks and implement corrective actions. Effectively lead, control and manage direct selling and sales execution teams to deliver agreed business objectives, sales targets and KPIs.
• Collaborate closely with Commercial Development, Key Account teams, Marketing and relevant business units to deliver the overall business plan, ensure effective market intelligence gathering and support timely reporting.
• Ensure full adherence to all company principles and policies, including Nestlé and local trade policies, trade terms, safety requirements, local regulations and applicable WHO or local codes relating to infant formula.
• Build and maintain strong strategic relationships with key customers to ensure business alignment, improve customer satisfaction and unlock sustainable growth opportunities.

What will make you successful:

• Bachelors’ degree or BCom
• 3-5 years’ in Key Accounts Management experience with preferable direct experience within Shoprite, Spar, Wholesale and Massmart
• Demonstrated experience dealing with National and Regional Buyers.
• Must know how the retail business works
• Customer facing experience.
• Understanding profitability, margins, Profit & Loss (basic understanding)