Job Description

Casualty Public Sector NDA File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of Public Sector clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be cases up to £100K, cases are generally handled on a non-delegated authority basis.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling matters in accordance with client SLA’s.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (e.g. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMC’s and applications.
• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts.
• Drafting questions to medical experts.
• Costs Schedules.
• Dealing with routine correspondence & reviewing matters throughout.
• Drafting in general.
• Research.
• Counter Schedule.
• Pre-Trial reports.
• Attending Conferences and Trial with Counsel.
• Preparing/checking Trial Bundles.
• CRU appeal.
• To ensure compliance with the SRA Standards & Regulations.

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files is essential
• Previous litigation experience is essential
• Meeting targets
• Positive, confident and enthusiastic
• Good advocacy skills
• Excellent listening, verbal and written communication skills
• Good client care skills and evidence of working to client guidelines on a non-delegated basis
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions
• Ability to maintain concentration and pay attention to detail
• Driven to achieve
• Excellent IT Skills
• Ability to work within the Keoghs Shared Values framework
• The ability to demonstrate resilience and self-control

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets
• after successfully completing probation