First Chicago Insurance Company

Casualty Claims Associate

First Chicago Insurance Company  •  $16 - $18/hr  •  Onsite  •  2 months ago
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Job Description

We are seeking the ideal candidate for our Casualty Claims Associate opening for our growing Auto insurance company!

The Claims Associate will be responsible for assisting the Claims Department in overall productivity. Scope of the position includes ensuring compliance with state mandated handling guidelines and delivering customer service to our insureds, claimants, and agencies.

**This position is a full-time position reporting on-site to our headquarters in Bedford Park, about one mile south of Chicago Midway Airport.

DUTIES & RESPONSIBILITIES:

  • Assist adjusters by directing customers through the claims process and answering claims related questions
  • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses.
  • Contribute to maintaining call volume commensurate with unit objectives
  • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, ordering police reports, mailing claim checks, etc., as needed
  • Review and respond to routine mail and document requests
  • Review and issue vendor payments
  • Work on special projects as directed
  • Other duties as a assigned

QUALIFICATIONS REQUIRED:

  • Prior customer service experience.
  • Excellent communication, interpersonal and organizational skills
  • Good typing/data entry skills (min. 30 wpm)

Preferred:

  • Some college courses
  • Insurance experience is a plus!

Estimated Compensation Range: $16/hr-$18/hr*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

First Chicago Insurance Company

About First Chicago Insurance Company

The company was founded on December 14, 1920 as the Chicago Ice Producers Mutual Liability Company. Originally organized as a mutual insurance company, its initial purpose was to insure the members of the Chicago District Ice Association for general liability, Workers Compensation, public liability for horses and wagons, and commercial vehicle insurance. Association members donated the $26,225 that was needed at that time to start insurance operations. The company was granted licenses to operate in the States of Illinois, Indiana and Wisconsin, which continue to be held today.

In the 1930’s, the company expanded into insuring the private passenger vehicles of the owners and employees of the ice companies. This business was later enlarged to include individuals referred by policyholders of the company. The company’s name was changed to Chicago Mutual Liability Company in 1961. During the 1970’s and 1980’s, the company evolved from its original focus as a commercial lines insurer to become an automobile insurer. At the end of 1994, the Board of Directors decided to exit the Workers Compensation and general liability lines and concentrate on the personal and commercial auto lines of business.

In 1991 the Board of Directors decided to change the company’s distribution system from direct writing to partnering with independent producers. The company had maximized its growth as a direct writer and needed to adopt a different strategy. The company’s name was changed again in 1996 to Chicago Mutual Insurance Company.

In 2006, the company was converted from a mutual form of governance to a stock company. It was renamed First Chicago Insurance Company, and became a subsidiary of J & P Holdings, Inc. Innovation is the company’s focus as the 100th anniversary of its founding approaches. Management continues to search for opportunities that will serve our current policyholders and contribute to the company's growth and profitability.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Bedford Park, IL
Year Founded
1920
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