Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which itoperatesthrough partnerships with charitable organizations, employeegivingand volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visitwww.goodhandsadvice.ca.

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have careeroptionsandtruly enjoythe work they do.

Benefits to joining Allstate

• Flexible Work Arrangements.

• Employee discounts (15% on auto and property insurance, plus many other products and services).

• Good Office program (receive up to $400 back afterpurchasingoffice equipment).

• Student Loan Payment Matching Program for Government Student loans.

• Comprehensive Retirement Savings Program withemployer matchedcontributions.

• Annual Wellness allowance to support employees with improving health and wellbeing.

• Personal days.

• Tuition Reimbursement.

• Working within the community and giving back.

Role Designation:Remote

We are seeking an experienced Bodily Injury Claim Technical Consultant to serve as a key technical resource across theclaimsorganization. In this role, you will partner with multiple teams to improve quality, performance, and alignment with organizational goals.

You will coach and mentor team members at various stages of their careers, sharing best practices and industry insights while fostering a collaborative and inclusive environment. Through strong stakeholder partnerships and data-driven analysis, you willidentifytrends,provideactionable insights, and contribute to operational improvement initiatives.

Leveraging your technicalexpertiseand strategic mindset, you will support enterprise initiatives, influence claims handling practices, and help shape the future direction of ourclaimsoperations.

Accountabilities

• Coach, mentor, and developclaimsprofessionals across the department, supporting skill growth, confidence, and career progression in both routine and complex claim handling.

• Partner with Training and Development to design andfacilitatetraining, workshops, and peer mentoring that align with evolving business processes and best practices.

• Provide guidance and oversight on losses of varying complexity to support effective management and resolution.

• Build andmaintainstrong relationships with stakeholders to ensure alignment with businessobjectivesand operational priorities.

• Ensure compliance with regulatory requirements and fair claims practices, providing guidance on policy interpretation and application across operations.

• Leverage industry and technicalexpertiseto drive continuous improvement, support the development of handling guidelines, and recommend enhancements to claims processes.

• Analyze national claims results toidentifytrends, support action planning, and contribute to performance improvement initiatives with operational leaders.

• Support and contribute to enterprise-level strategic initiatives by adapting processes and practices to meet organizationalobjectives

Qualifications

• Proven National experience in Litigation claims adjustingExpert knowledge of insurance policy interpretation, coverage analysis and claim management strategies.

• Demonstratedexpertisein handling varying loss complexities, including large loss, complex and litigation claims.

• Strong investigative skills with the ability to resolve complex issues efficiently.

• Proven success in training, coaching, and mentoring others, leadership experience is considered an advantage.

• Highlyeffective verbal and written communication skills, with the ability to tailor messaging to diverse audienceson skills.

• Skilled in building rapport and working effectively with individuals at all levels and technical abilities.

• Strong analytical and problem-solving skills, withabilityto exercise sound judgment under pressure.
  

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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Skills

Bodily Injury Claims, Claims Litigation, National Projects, Project Management, Stakeholder Engagement

Compensation

Expected compensation for this role ranges from $ 89,300.00 - 139,300.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.